Teams at Staples

Owns B2B customer growth marketing initiatives, including email marketing, lead nurturing, integrated campaigns, analytics, customer research, and marketing communications. Uses Marketo, Salesforce, GA4, and campaign reporting to optimize engagement, conversions, loyalty, and revenue. Partners with customers, sales, agencies, vendors, and international teams while managing budgets, marketing materials, events, compliance, and end-to-end campaign execution.

Manages the full lifecycle of special orders, including sourcing, quoting, order entry, vendor coordination, delivery tracking, invoicing, and issue resolution. Serves as the primary contact for customers, sales teams, and vendors while ensuring accurate, timely, and profitable transactions. Prepares competitive quotes, maintains order records, recommends products, resolves discrepancies, and supports continuous improvement. Requires bilingual English/French fluency, customer service experience, strong organization, and Microsoft Office proficiency.

Supports the Talent Acquisition team by screening applicants, coordinating interviews, sourcing candidates, participating in career fairs, responding to job inquiries, tracking recruitment metrics, maintaining referral programs, and improving hiring processes. The role supports Retail and Corporate recruitment while ensuring compliance, effective system use, candidate experience, and operational excellence.