Teams at Staples

Sell wireless products and services in-store, meet personal sales goals, assist customers and business clients, maintain merchandising and asset protection standards, escalate issues, and share product knowledge with team while pursuing ongoing learning.

Lead and coach the wireless department to meet sales targets, resolve customer issues, drive referrals and outreach, support hiring and onboarding, and collaborate with store and regional leaders to grow wireless business.

Administer and configure Salesforce Lightning (Sales & Service Cloud), manage declarative automation (Flows, approvals, validation rules), ensure data quality, provide primary user support, create reports/dashboards, and support releases and roadmap improvements to enable sales teams.