Sell products and services, deliver excellent customer service, meet sales and margin goals, maintain store standards and merchandising (planograms), operate the POS for transactions, de-escalate customer issues, and keep the store clean and safe.
Some of what you will do
- Deliver exceptional customer service and enhance customer engagement and satisfaction.
- Drive sales in the furniture, technology and supplies areas of the store.
- Set and achieve sales and margin goals with store leaders.
- Ensure operational excellence and uphold store brand standards.
- Support all merchandising and signage standards including planograms and stocking.
- Maintain Health & Safety, Asset Protection, and Privacy Policies.
Specifically, you will
- Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
- Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
- Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
- Maintain a clean and safe store environment by performing tasks like dusting, front-facing products, and ensuring demo units are clean and functional.
Some of what you need
- 3 months to 1 year of prior retail experience (preferred).
- Strong customer service and communication skills.
- Ability to work collaboratively in a team environment.
Some of what you will get
- Associate Discount
- Flexible Benefit Plans
- Group RRSP Program
- Learning and Development Programs
- Associate Recognition Programs
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
Similar Jobs
eCommerce • Fashion • Retail • Sales • Wearables • Design
Provides personalized luxury retail service, builds client relationships, drives individual and team sales, and uses cross-selling, clienteling, social selling, and mobile POS tools. Supports transactions, inventory processing, replenishment, visual merchandising, stockroom organization, online pickups, and asset protection procedures. Requires flexibility for nights, weekends, holidays, and peak seasons, along with physical ability to lift and maneuver merchandise.
Top Skills:
Clienteling ToolsIpadLaptopMobile PosPos SystemsSocial Selling PlatformsWalkie-Talkie
eCommerce • Fashion • Retail • Sales • Wearables • Design
Serve as a front-line Coach brand ambassador by providing personalized luxury retail styling, building client relationships, driving sales, and meeting individual and store KPIs. Operate POS and clienteling tools, support social selling, process transactions, handle inventory and replenishment, maintain sales-floor standards, and collaborate with teammates. The role requires flexible availability, physical stockroom duties, strong communication, and customer-focused service.
Top Skills:
Clienteling ToolsIpadLaptopMobile PosPosShort-Form VideoSocial Selling PlatformsWalkie-Talkie
eCommerce • Fashion • Retail • Sales • Wearables • Design
Provide customer service and sales support in a luxury retail store. Responsibilities include operating POS systems, handling cash, supporting sales activities, processing shipments and transfers, replenishing merchandise, maintaining stockroom organization, executing visual merchandising updates, promoting add-on products and gift cards, and following loss prevention and housekeeping standards.
Top Skills:
InternetIpadLaptopMobile PosPos SystemsWalkie-Talkie
What you need to know about the Toronto Tech Scene
Although home to some of the biggest names in tech, including Google, Microsoft and Amazon, Toronto has established itself as one of the largest startup ecosystems in the world. And with over 2,000 startups — more than 30 percent of the country's total startups — Toronto continues to attract new businesses. Be it helping entrepreneurs manage their finances, simplifying business operations by automating payroll or assisting pharmaceutical companies in launching new drugs, the city's tech scene is just getting started.
