Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Position Summary
The Revenue Growth Management Analyst manages trade deductions, including validating, analyzing, resolving, and reporting deductions related to trade promotions, customer disputes, and pricing claims. The ideal candidate has strong analytical skills, a deep understanding of trade spending in the CPG environment, and the ability to collaborate cross-functionally with Sales, Finance, Customer Service, and Retail partners.
This role is based at Galderma downtown Toronto office (161 Bay Street) with at least three days per week working on site. The base salary range for the position is 95,000 - 118,000 CAD annually.
Essential Functions
Trade Deduction Management:
Review, validate, and process trade-related customer deductions (promotions, short pay, pricing discrepancies).
Dispute and recover repayment for invalid claims through collaboration with retail customers, brokers, and sales teams.
Coordinate with internal departments (Sales, Customer Service, Finance) and external customers to investigate and resolve invalid or unauthorized deductions.
Analytics & Reporting:
Analyze deduction trends, identify root causes, and recommend process improvements.
Develop and deliver regular reporting KPIs on deduction aging, resolution rates, recovery metrics, and trade spend.
Systems & Process Oversight:
Maintain accurate records within systems (e.g. Oracle) and trade promotion management tools.
Lead or support the implementation and optimization of trade deduction and TPM systems.
Collaboration & Communication:
Partner with the Sales and Trade Marketing teams to align promotional funding, customer agreements, and accruals.
Work closely with Finance to ensure timely and accurate cash application and dispute resolution.
Compliance & Controls:
Ensure compliance with internal financial controls, company policies, and audit requirements.
Participate in the annual audit process and provide necessary documentation and support.
Minimum Education, Knowledge, Skills, and Abilities
Bachelor's degree in Finance, Accounting, Business, or a related field.
5+ years of experience in trade deductions management, preferably within the CPG or retail industry.
Strong knowledge of trade promotion mechanics, deductions, and customer billing practices in the Canadian retail landscape.
Experience with ERP and TPM systems (e.g., SAP, Oracle, Blacksmith, Vistex).
Advanced Excel skills; proficiency in data analysis and reporting tools.
Exceptional organizational skills and attention to detail.
Strong interpersonal and communication skills; able to collaborate effectively across teams
Bilingual (English/French) is an asset, especially when working with Quebec-based customers.
Experience with Canadian retailers such as Loblaws, Sobeys, Metro, or Walmart Canada.
CPA designation or accounting background is an asset.
