Regional Human Resources Director

About Capco

Capco is a global technology and business consultancy, focused on the financial services and energy sector. We are passionate about helping our clients succeed in an ever-changing industry.

About the role

Capco is looking for a Regional HR Lead who will be responsible for leading the development and execution of the people strategy to deliver business results and further strengthen our organisational culture. 

In this role you are an integral member of the Regional Leadership Team and are expected to partner closely with the Partners and other key stakeholders to develop and implement high-quality people solutions and to deliver HR service excellence.

This role is also part of the Global People Leadership Team, and you will collaborate with other Regional HR Leads and Global Centre of Excellence Leads, to effect positive change in our people offerings and processes. Within this role you will: 

Partner with the business

• Be a trusted advisor to the Regional Managing Partner and their leadership team, providing advice and coaching on all people-related topics.
• Be a member of the Global People Leadership Team, actively contributing to the development and implementation of global people priorities.  
• Partner effectively with the global Centres of Excellence (CoEs) and other functions to develop and deliver solutions for the business.

Enable change and innovation

• Assess the people/HR implications of changes in the external and internal business environment and determines the appropriate response.
• Act as a change agent within the region, identifying opportunities for improvement and implementing solutions that bring about positive change.
• Challenge the status quo and foster an environment where individuals and teams are encouraged to bring forward ideas and find new and improved ways of doing things.
• Stay abreast of latest industry and HR trends and research, identifying best practices to implement within Capco.

Strategic workforce planning

• Interpret the business strategy to deliver the strategic workforce plan, with a clear interlock between resourcing and talent acquisition plans, and a balance between short- and long-term requirements.
• Use knowledge of the external market to identify future capabilities against industry trends in order to design and execute the workforce plan.

Talent management

• Attract and recruit diverse talent with the required capabilities and competencies to meet current and future business and client requirements.
• Build and strengthen the internal talent pool through comprehensive talent management including succession planning, identification of high potentials and talent development.
• Coach leaders on effective management of their talent including career and development planning.

Performance and reward

• Oversee the end-to-end performance enablement process, promoting a culture of regular feedback, effective coaching and a balance between assessment and development.
• Take a holistic approach to Reward, ensuring that our total compensation offering remains competitive and incentivizes performance, whilst maintaining fairness and equity in the delivery of reward processes (e.g. salary reviews, bonus rounds).

Employee engagement

• Actively manage the employee lifecycle to ensure a positive employee experience, leveraging employee feedback and insights from sources such as employee pulse surveys.
• Lead efforts to build an inclusive environment where everyone is able to Be Yourself At Work and feel a sense of belonging. 
• Act as an ambassador for Capco’s values and partners with stakeholders to reinforce and embed these values.

Data and insights

• Provide analysis and insights on people metrics to guide management decisions on people-related topics.
• Create actionable insight from data (including predictive analytics) to positively impact organisational performance.
• Promote effective use of systems, dashboards and automated reporting to improve operational efficiency.

Requirements for the role

• Experience of developing and delivering a people strategy aligned to the wider business strategy, both from strategic and operational/execution perspectives.
• Track record of leading HR responses to changing market and business environments.
• Highly effective at partnering with senior business leaders to shape the business and people agenda and drive positive change.
• Ability to build rapport and strong relationships at all levels of the business.
• Experience working in complex, global organizations, where the ability to influence across the matrix (rather than by exercising authority down a linear reporting line) is paramount.
• Accustomed to dealing with ambiguity and shifting priorities, and able to quickly adapt.
• Experience of actively managing the end-to-end employee lifecycle and all HR disciplines from ‘hire to retire’.
• Experience of managing a team and effectively enabling the performance and development of team members.
• Experience in a Consulting organization is an asset.

Work location: 

This role is based in Toronto, with a requirement to be in the office a minimum of 3 days a week..

About Capco   

Joining Capco means joining an organization that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork.  

We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different.  

Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. 

We welcome you to ask about flexibility at the interview stage and we will explore what is possible for the role. 

Next Steps

If you’re looking forward to progressing your career with us, then we’re looking forward to receiving your application.

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