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The Senior Solution Architect designs and implements technology solutions for clients, managing projects, providing strategic guidance, and ensuring high client satisfaction.
Top Skills:
Business DevelopmentDigital TransformationProject ManagementSolution Architecture
Program Manager Principal Consultant
Responsibilities
- Plan, manage and facilitate the successful execution of program timelines and milestones
- Collaborate with internal and external contributors to build a client specific co-delivery plan while adhering to implantation processes
- Actively track all activities and their status; accountable for critical project deadlines and tasks
- Proactively engage with customers to understand project requirements, manage expectations, provide project updates and ensure overall customer satisfaction
- Prepare work schedule and timelines with the customer and the extended team
- Anticipate and mitigate potential issues with project delivery
- Regularly communicate and maintain a bridge between the customer and Capco to ensure best practice in implementation and onboarding
- Maintain up to date documentation and communicate findings to key stakeholders
- Regularly communicate project status and circulate project information to the team
- Obtain final sign-off and ensure customers are fully satisfied with project completion
- Prepare and ensure seamless handoff of newly implemented customers to the operations team
Show Us What You’ve Got
- 10+ years of project management and implementation management
- Demonstrated experience leading large, complex application development projects
- Experience with software re-write / re-engineering / re-factoring projects
- Able to lead deep-dive technical discussions for solutioning
- Able to provide estimates for duration/effort of design/development activities
- Experience and capabilities to speak with customer leaders to extract expectations, influence direction and manage expectations
- Excellent people skills
- Comfortable speaking and presenting to senior stakeholders and clients
- Ability to think strategically and execute tactically, enabling cross-business teams
- Ability work in fast pace environment while following best practice and company process
- Highly driven and passionate about customer satisfaction, product development and technology
- Excellent oral, listening, and written communication skills
- Excellent presentation skills
- Banking experience desirable but not necessary
Capco Toronto, Ontario, CAN Office

First Canadian Place, Suite 5010, 100 King Street West, Toronto, Ontario, Canada, M5X 1C7
What you need to know about the Toronto Tech Scene
Although home to some of the biggest names in tech, including Google, Microsoft and Amazon, Toronto has established itself as one of the largest startup ecosystems in the world. And with over 2,000 startups — more than 30 percent of the country's total startups — Toronto continues to attract new businesses. Be it helping entrepreneurs manage their finances, simplifying business operations by automating payroll or assisting pharmaceutical companies in launching new drugs, the city's tech scene is just getting started.


