the continual improvement of branch products and processes.
Résumé du poste :
Le titulaire de ce poste contribue à la mise en œuvre et au maintien du système qualité de l'entreprise. Il s'occupe des retours provenant des clients et des fournisseurs et participe aux efforts de promotion de la qualité totale tout en assurant l'amélioration continue des produits et processus de la succursale.Job Description
Key Accountabilities:
- Investigate reason for, document, report, review and process customer returns.
- Investigate reason for, document, report, and review vendor returns (Return Purchase Orders)
- Assist in the implementation and maintenance of the Quality Management System:
- Maintenance and calibration of Measuring and Test Equipment
- Branch Management Quality System Reviews
- Internal Quality System Audits
- Customer lead audits/visits
- Conduct root cause investigations and make recommendations for corrective and preventative actions
- Provide internal and external technical assistance
- Assist in continual improvement projects in the capacity of branch Lean Focal
- Ensure audits are completed and scores are posted on the intranet in a timely manner
- Ensure that meetings take place, no more than 10 minutes
- Identify areas for improvement
- Assist Regional Lean Focal with prep work for workshops (AIWs)
- Maintain all visual boards, pictures, audit history and newsletters
- Maintain Shared Vision Board, Corp and local area
The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Qualifications:
Minimum Requirements:
- High school diploma or GED equivalent
- Experience or training in ISO9001:2008 or AS9100/9120
- Quality systems, Lean training and computer experience.
Preferred Requirements:
- ASQ certification
- 3 years Quality Assurance/Control experience
- Lean training, Safety/OSHA, metal experience and or training
Responsabilités clés :
- mener une enquête pour déterminer le motif des retours provenant des clients, consigner les résultats, produire des rapports et traiter les retours;
- mener une enquête pour déterminer le motif des retours provenant des fournisseurs, consigner les résultats, produire des rapports et examiner les retours (commandes retournées);
- contribuer à la mise en œuvre et au maintien du système de gestion de la qualité;
- entretenir et étalonner les appareils de mesure et d'essai;
- participer aux révisions du système de gestion de la qualité de la succursale;
- participer aux audits internes du système qualité;
- participer aux audits ou visites dirigées par les clients;
- mener des enquêtes visant à déterminer la cause fondamentale des problèmes, formuler des recommandations et produire des demandes d'actions correctives;
- fournir une assistance technique interne et externe;
- participer à des projets d'amélioration continue à titre de spécialiste de la gestion allégée de la succursale;
- s'assurer que les audits sont effectués et que les résultats sont affichés en temps opportun sur le site intranet;
- veiller à ce que des réunions, d'une durée maximale de 10 minutes, aient lieu;
- repérer les occasions d'amélioration;
- aider le spécialiste régional de la gestion allégée à préparer les ateliers d'amélioration continue;
- garder à jour tous les tableaux d'affichage, les photos, les récits d'audits et les bulletins;
- garder à jour le tableau d'affichage commun au siège social et dans la succursale.
Les éléments précédents sont fournis à titre d’exigences générales de rendement pour le poste à pourvoir. Cette section ne doit pas être interprétée comme une liste exhaustive des tâches, des responsabilités et des exigences liées au poste.
Qualifications :
Exigences minimales :
- diplôme d'études secondaires ou formation générale équivalente;
- expérience ou formation relative à la norme ISO9001:2008 ou AS9100/9120;
- connaissance des systèmes qualité, formation en gestion allégée et expérience en informatique.
Atouts :
- certification ASQ;
- trois ans d'expérience en assurance ou en contrôle de la qualité;
- formation en gestion allégée, en sécurité (OSHA ou CSST) et expérience ou formation relative aux métaux.
$50,000-$60,000
Benefits OverviewWe offer competitive company benefits to eligible positions, such as:
- Medical, Dental, Vision Insurance
- Life Insurance and Disability
- Voluntary Wellness Programs
- 401(k) or RRSP programs with Company Match
- Paid Vacation and Holidays
- Tuition Reimbursement
- And more!
Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
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