Location:
Mississauga, ON - Creditview Rd (VA HO) - Support functionsAt Air Liquide Home Healthcare Canada, we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancing and digitizing our tools, products, and systems, to forging meaningful relationships with our patients.
Air Liquide Home Healthcare Canada is a leading provider of sleep apnea tests, treatments, and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness, and collaborative medicine.
Ready to be part of this global family of companies making a difference in the quality of life for patients around the world?
How will you CONTRIBUTE and GROW?In this role, the incumbent will be responsible for regional administrative training, quality control of administrative processes, securing funding from various regional funding programs and insurance companies. Liaising with various levels throughout the organization regarding funding, quality and administration. Working on various projects relating to funding and quality. The incumbent will carry out all responsibilities while promoting Air Liquide Home Healthcare Canada’s safety and quality practices.Audit and track applications from various regional funding sources, including all payers such as government, third-party, and private insurance. Secure funding confirmation, authorization, and, when applicable, recurring authorizations from all payers. Update regional funding bodies with changes to client profiles. Process vendor change requests for various provincial government programs. Maintain client confidence and protect Air Liquide's operations by keeping all information confidential.
Conduct administrative training for new and existing branch staff on administrative responsibilities, funding requirements, paperwork completion, and branch administration SOPs. Review and identify quality gaps and support frontline staff on administrative requirements.
Review, investigate, and correct rejected invoices from various funding bodies, including all payers (government, third-party, and private insurance), for resubmission to appropriate funding sources. If rejection results in a credit or write-off, initiate the corresponding submission and approval process.
Monitor care plans and service appointments to ensure that clinical assessments and technical visits are scheduled appropriately, as per regional funding requirements.
Audit patient information on new and recurring applications, including charts, communication notes, and private insurance. Liaise with branch staff to capture missing data and ensure the client's electronic file is accurate and complete. Keep all information confidential to maintain client confidence and protect Air Liquide's operations.
Follow up with regional branches on administrative reports relating to application approvals, rejections, invoice rejections, and accounts receivable. Conduct follow-up regional/branch meetings to review incomplete paperwork and account set-up and ensure the ability to be paid.
Communicate effectively with clients, regional referral sources, and funding sources, including all payers (government, third-party, and private insurance), to acquire any missing data required for account set-up and recurring payments.
Perform other duties as required
College Certificate or Diploma
1 – 2 years of general office experience or equivalent combination of experience and education
Proficient in Google (Word, Excel, etc.).
Strong data entry skills. Excellent written and verbal communication skills.
Previous experience dealing with funding authorities and processing necessary funding requirements
Ability to work independently as well as integrate with all levels of management.
Additional Information
Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.
Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualification and other job-related reasons. This job grade falls within a salary band starting at the minimum of $45,000 with opportunity for advancement.
Disclaimer: Please note that the job titles listed on this job posting may differ from those used in our internal job descriptions/position titles. While the titles may vary, the roles and responsibilities remain consistent.
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
