Qualitative Project Coordinator

We’re looking for a Qualitative Project Coordinator to join the Angus Reid Group team. This is a fantastic opportunity to kickstart your career in market research, gain hands-on experience across the full research cycle, and learn directly from some of the industry’s leading experts while working with top brands.

About Angus Reid Group 

Angus Reid Group (ARG) is a full-service market research and data services powerhouse with offices in Canada and the United States. For decades, we’ve been at the forefront of innovation in the insights industry — helping organizations make better, faster, and smarter business decisions 💡. 

We own and operate proprietary research panels across North America and conduct studies globally, delivering actionable insights and trusted analysis. Our clients include leading brands and agencies who rely on us to provide modern, optimized solutions tailored to their toughest challenges. 

At ARG, we combine research excellence with a collaborative culture where all voices are heard and creativity thrives. 

As a Qualitative Project Coordinator, you’ll play a key role in ensuring that our qualitative research projects, such as in-depth interviews (IDIs), focus groups, and online discussion boards, run smoothly from start to finish. You’ll coordinate participants, schedules, and logistics, ensuring everything is organized and ready for execution.

This role is ideal for someone who’s highly organized, detail-oriented, and interested in learning the inner workings of qualitative research.

As a Qualitative Project Coordinator at Angus Reid Group, you will: 

• Assist internal teams to confirm recruitment criteria, sample sources, timelines, and session logistics for qualitative research projects.
• Help review screeners for clarity and logic, flag issues to our research team.
• Coordinate participant recruitment using internal panels, client lists, or vendor partners.
• Program screeners and QA for accuracy.
• Track participant quotas, maintain recruitment grids, and update internal project trackers.
• Support qualitative project logistics, including scheduling participants, sending reminders, and managing reschedules or cancellations.
• Provide day-of-session support for online or in-person sessions (e.g., focus groups, interviews, ODBs).
• Learn a variety of qualitative research platforms, developing a strong understanding of how each platform operates and becoming proficient in their features and capabilities over time.
• Work closely with incentives team to ensure participants are properly rewarded.
• Liaise with third-party recruiters, moderators, and platforms as needed.
• Maintain a high standard of participant experience, communication, and data accuracy across all projects.
• Communicate with participants in a friendly, professional, and timely manner.
• Support other operational tasks across research projects as required. 

 This may be the right opportunity for you if you have:

• 1-2 years of experience in research coordination, participant management, or research operations.
• Familiarity with qualitative research methods such as IDIs, focus groups, and online discussion boards.
• Familiarity supporting screener reviews, managing recruitment sources, and tracking quota fulfillment.
• Strong organizational and time management skills, with the ability to juggle multiple projects and shifting priorities.
• Excellent written and verbal communication skills, with a professional and participant-friendly approach.
• Proficiency in tools such as Excel, Calendly, Zoom, and familiarity with platforms like Recollective or similar.
• Attention to detail when managing participant logistics, scheduling, and session readiness.
• Ability to work collaboratively with internal stakeholders and external partners (e.g., project managers, programmers, research consultants’, recruiters, platform providers, vendors, etc..).
• Comfortable working in a fast-paced, deadline-driven environment. A self-starter who doesn’t wait to be told what to do; you take initiative, stay curious, and bring ideas to the table to help move projects forward.
• Flexible and proactive, with a willingness to support a range of research initiatives beyond qualitative when needed.
• Proficiency in French is an asset, but not required

Why Us for Your Next Adventure? 

💵 Competitive Compensation 

• In determining salary, Angus Reid Group considers many factors including the successful candidate’s skillset and experience as well as internal equity. The salary range for this position is $55,000 to $65,000 CAD, with the upper portion typically reserved for tenured employees who have developed extensive job knowledge and expertise within the company.
• Home office stipend and cellphone stipend.

💆 Flexibility & Time Off 

• This position will be based in Toronto.
• Comprehensive paid time off that covers vacation, sick, and personal days. 

🩺 Health & Wellness 

• Comprehensive benefits package

🚀 Growth & Development 

• Pathways for career advancement
• Professional development days
• Company-provided laptop and peripherals  

Our values at Angus Reid Group: 

• Courage
• Results
• Energy
• Kinship 

The not-so-fine-print 🧐 

If you think you’re a good fit, please connect with us ASAP with your resume. You must be eligible to work in Canada to be considered for this role. At Angus Reid Group, we value the unique qualities and experiences that each candidate brings to the table. We believe in a personal approach to hiring and take the time to thoroughly review each resume ourselves. Rest assured, we do not use AI or automated systems to review or filter resumes. Every application is carefully reviewed by our hiring team to ensure a fair and personalized evaluation process. If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that individuals in underrepresented groups often only apply when they feel 100% qualified. We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion. Angus Reid Group provides equal employment opportunities to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law. 

Angus Reid Group is also committed to fostering a culture of belonging, which includes ensuring an accessible work environment and employment practices. If you require accommodation at any point in the selection process, please email [email protected] 

Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview — we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility. 

Please note given our security and compliance certifications, final applicants will be required to undergo a background check. 

No recruiters and no phone calls, please!