Project Manager: Ottawa or Remote (North America)
SmartWorks is seeking a Project Manager to join their team. The project manager is responsible for driving customer projects forward to achieve milestones and manage project scope while ensuring a high degree of customer satisfaction. The Project Manager is responsible for managing project resource assignments, project profitability, timely realization of revenue and ensuring that both they and consultants maintain an expected level of billable utilization.
As a Project Manager and as safely appropriate, you may be required to travel throughout North America approximately 20% of the time. While you're not traveling throughout Canada and the US, you will be able to work remotely from home or out of any of the Harris offices.
What your impact will be:
- Work closely with the Customer Project Manager to ensure successful completion of the software implementation project.
- Develop, negotiate and finalize Statements of Work to ensure the most efficient delivery of SmartWorks solutions for new and existing customers.
- Consistently manage client expectations and ensure delivery of highest quality service.
- Oversee execution of the multiple solution implementation work streams; and at times run parts of the execution.
- Run client kick-off, customer functionality workshops and regular status update meetings.
- Create project deliverables, including acceptance criteria, training plan, testing plan, change requests.
- Provide mentoring to team members and contribute to the ongoing development and enhancement of the Project Management Methodology.
- Conduct post implementation reviews to identify and measure results. Capture and apply lessons learned for continuous process improvement
- Responsible for reporting project forecast and financials to senior management on an ongoing basis.
- Perform project administration such as approval or routing of expenses, project timesheet review, Project updates and invoice processing.
- Interface with other departments and with third party vendors.
What we are looking for:
- 5+ years of direct Project Management experience
- Experience with the management of risk, change, issues, time, scope, resources, budget, and quality
- In depth understanding of all major activities for a system implementation such as analysis, design, development and deployment
- Proven leadership skills and the ability to motivate a team
- Assertive and outgoing you have the natural ability to get things done
- Knowledge of project management tools and software packages like MS Project and Clarizen
- Experience with a formal project management methodology
- Professional verbal and written skills
- Ability to travel in North America up to 20% of the time
What would make you stand out:
- Previous experience in the Utilities industry
- PMP certification
About us:
SmartWorks empowers utilities to navigate change and unleash the potential of the smart infrastructure. At SmartWorks we are committed to delighting our customers and we do that by ensuring our customers receive maximum enduring value from their investment in our solutions. SmartWorks’ MeterSense Meter Data Management (MDM) and SmartWorks Compass Data Analytics software solutions are essential components to enable the smart grid by intelligently processing and analyzing the extreme quantities of data produced from Advanced Metering Infrastructure (AMI).
