Project Coordinator

We're looking for a Project Coordinator to coordinate tasks and develop projects across multiple teams within the Delivery (Production) Department. You will support various teams by executing tasks and streamlining processes as we expand our product offerings, contributing to the entire client delivery lifecycle (onboarding and ongoing). Working closely with the Director of Delivery, Delivery team leads, and individual contributors, you’ll ensure client projects align with the company’s vision, meet market needs, and are delivered to consistently high standards.

What You'll Be Doing

• Assist in the planning and execution of digital projects (websites, apps, digital marketing campaigns, etc.).
• Understand OneLocal’s product offering to manage cross-team workflows, optimize processes, identify dependencies, and align team dynamics to project outcomes.
• Serve as the main point of contact for stakeholders, providing regular updates, facilitating effective communication, and documenting project outcomes.
• Administer and maintain departmental initiatives, including streamlining workflows, organizing data, bulk ticket creation, capacity reporting, and time tracking.
• Allocate and manage resources (team members, time, budget, etc.) effectively, identifying potential roadblocks and escalating as needed.
• Manage escalations by assessing workflow impacts, coordinating resources, and tracking details to provide actionable insights while proposing process improvements.
• Ensure project updates are actionable, streamline cross-department communication, and monitor SLAs to identify and resolve inefficiencies.
• Identify opportunities to improve processes and propose solutions to enhance efficiency.

What You Bring

• 3+ years of experience as a Project Coordinator in an agency, start-up, or fast-paced environment.
• Proven ability to manage a pipeline of deliverables across multiple teams.
• Experience collaborating with internal stakeholders, including digital marketing SMEs, team leads, freelancers, sales, client success, support, product, and engineering.
• Exceptional written and verbal communication skills, with the ability to present project updates, roadblocks, and solutions clearly.
• Strong organizational skills with the ability to manage multiple projects simultaneously and maintain attention to detail.
• Critical thinking and a solution-oriented mindset are essential.
• Familiarity with the agile product development lifecycle is an asset.
• Proficiency in Jira Projects, Jira Reporting, and Salesforce is an asset.
• Effective facilitation and presentation skills, with the ability to communicate across all levels of the organization.

Why You'll Love Working Here:

• Remote-first: Work from anywhere within EST core hours (9am–5pm).
• Time off: 3 weeks of paid vacation plus 5 paid personal days.
• Stock options: Equity in a YC-backed start-up.
• Social events: Enjoy virtual coffee chats, weekly happy hours, and more!
  

At OneLocal, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly create the best company culture possible. We strongly encourage applications from candidates of all backgrounds, experience, and perspectives regardless of race, gender, sexual orientation, marital status, age, citizenship, disability, and national origin.