Project Control Officer (PCO) & Process Governance

WHO WE ARE

At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveller because we do!

If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team.

For over 50 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.

Don’t miss this opportunity! Submit your application by November 13, 2026 to be considered for this exciting opportunity.

JOB TITLE : Project Control Officer (PCO) & Process Governance

POSITION STATUS : Temporary

DEPARTMENT : Finances

LOCATION : Montréal

The Project Control Officer (PCO) supports project and program managers by establishing and maintaining effective project controls, project and process governance, reporting, and administrative discipline throughout the project lifecycle. The role coordinates planning activities, monitors schedules, budgets, resources, risks, issues, decisions, dependencies, and changes, and supports the design, documentation, and implementation of key controls in new or redesigned processes. Working closely with project teams and business stakeholders, the PCO provides timely, accurate information to support decision-making and helps ensure that projects and processes follow approved methodologies, meet governance and control requirements, and remain aligned with agreed scope, timelines, costs, and quality expectations.

WHAT YOU'LL BE DOING

• Support project and program managers in planning, executing, monitoring, controlling, and closing projects.
• Develop and maintain integrated project schedules, milestones, deliverables, dependencies, and critical-path information.
• Track project budgets, forecasts, commitments, actual costs, and variances, and provide clear financial reporting to project leadership.
• Maintain project governance records, including risk, action, issue, and decision logs; change requests; approvals; and escalation items.
• Prepare weekly and monthly status reports, executive dashboards, steering committee materials, and ad hoc project analyses.
• Monitor progress against approved baselines and key performance indicators, identify emerging variances, and recommend corrective actions.
• Coordinate project meetings, prepare agendas and materials, document minutes and decisions, and follow up on assigned actions.
• Support resource planning by maintaining allocation, capacity, onboarding, offboarding, and time-reporting information.
• Administer project change-control processes and ensure impacts to scope, schedule, cost, resources, risks, and benefits are documented and approved.
• Maintain complete, accurate, and audit-ready project documentation in accordance with PMO standards and document-management practices.
• Facilitate communication and coordination across workstreams, vendors, and stakeholders to manage interdependencies and resolve delivery constraints.
• Support stage-gate reviews, quality assurance, delivery assurance, compliance assessments, and project closure activities, including lessons learned and archival of records.
• Establish and maintain process governance for new or redesigned processes, ensuring that key controls are appropriately designed, documented, implemented, assigned to accountable owners, and validated for operating effectiveness before transition to business-as-usual operations.
• Contribute to the continuous improvement of project-control tools, templates, methodologies, processes, and reporting practices.

WHAT YOU BRING TO THE TEAM

• Bachelor’s degree in accounting, business administration, project management, information systems, engineering, or a related field, or an equivalent combination of education and experience.
• Minimum of 3 to 5 years of experience in project controls, project coordination, PMO support, project administration, or a related role.
• Demonstrated experience monitoring project scope, schedules, budgets, resources, risks, issues, dependencies, and changes.
• Strong knowledge of project management methodologies and governance practices, including predictive, Agile, and hybrid delivery approaches.
• Experience in Microsoft Excel and PowerPoint; experience with Microsoft Project, Jira, Confluence, SharePoint, Power BI, or portfolio-management tools is considered an asset.
• Strong analytical and problem-solving skills, with the ability to interpret project data, identify trends and variances, and recommend practical corrective actions.
• Excellent organizational skills, attention to detail, and ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong written and verbal communication skills, including the ability to prepare concise executive reporting and facilitate project meetings.
• Ability to work collaboratively with project managers, sponsors, functional leaders, vendors, and cross-functional teams.

Core Competencies

• Project planning, scheduling, and controls
• Budget monitoring and variance analysis
• Governance, compliance, and delivery discipline
• Risk, issue, action, decision, and change management
• Executive reporting and data visualization
• Stakeholder coordination and meeting facilitation
• Analytical thinking and problem-solving
• Attention to detail, organization, and follow-through
• Adaptability, initiative, and results orientation

WHY WORK WITH US?

• Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service
• Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
• We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family
• We offer training and development tools to help unlock your full potential

Please note that these benefits apply to permanent, full-time employees.

Visit our Careers page for a full list of benefits.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Air Canada Vacations is committed to ensuring a Diverse, Equitable, and Inclusive Workplace, fundamental to its core values. We celebrate the uniqueness of every individual, listen to every voice, and instill a sense of belonging in our people that allows each team member’s authentic self to truly shine.  

We encourage individuals of all backgrounds to apply as we strive to create a diverse team that mirrors the diversity of the customers and communities we serve as an equal opportunity employer. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Linguistic Requirements

When qualifications are equal, preference will be given to bilingual candidates. The position involves daily interactions with partners, clients, and colleagues located outside of Quebec.