The Ricoh Graphic Communications (RGC) Production Solutions Consultant/ Production Solutions Sales Specialist is responsible for driving sales activity focused on Ricoh's production print, software and services portfolio in all applicable markets. Working with the designated sales teams, you will be responsible for developing and managing relationships with customers and partners to drive hardware and software sales within your region. As the subject matter expert, your core focus is on helping customers by understanding their pain points and building a customized solution to help them achieve their objectives. Success will be measured on the sales growth within their territory and the ability to ultimately meet or exceed their assigned sales targets.
Duties and Responsibilities:
- Responsible for achieving assigned sales targets through field activity in all applicable business channels for the RGC portfolio
- Work with all levels of the sales management and sales representatives to prospect new account opportunities and provide levels of service to maintain existing ones
- Provide regular updates to sales forecast and funnel management through Ricoh's CRM solution
- Effectively demonstrate Ricoh's core RGC offerings to customers at all levels as needed
- Support in-field sales representatives with training and coaching on an ongoing basis. Training would be focused on (but not limited to) prospecting and opportunity identification for the commercial print business
- Coordinate new RGC product launches and training for your assigned core sales teams as required
- Responsible for implementing marketing and program support as required
- Work closely with Ricoh's RGC Marketing team to give insight and feedback on effective communication with the RGC prospective client
- Participate in a program of self-development with the objective of achieving "expert" status on Ricoh's hardware, software and associated services
- Various degrees of travel will be required in order to reach customers and sales reps in other regions
- Other duties as assigned by manager
Qualifications (Education, Experience and Certification)
- Post-Secondary Education in a business-related discipline
- A minimum of relevant/related experience of 5+ years sales experience in a B2B environment
- Exceptional interpersonal and relationship management skills
- Self-driven individual
- Commercial print or graphics art industry experience is an asset
Knowledge & Skills:
- Strong verbal and written communication skills a must
- Technical understanding and an analytical approach to things
- Ability to work in a fast-paced environment with minimal supervision
- Goal-oriented individual with strong time management skills
- Team player able to work with others
- Customer-service focused
Other Requirements:
- Requires a valid driver’s license and reliable transportation (and auto insurance coverage per Ricoh's policy)
- Some travel within Canada will be required
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
- Select the medical, dental, life, and disability insurance coverage that fits your needs.
- Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually.
- Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.
