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We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What You'll Be Doing
As an integral member of CIBC’s ECRM Enablement team, reporting to the Director of Product Management, Salesforce, the Product Owner is responsible for delivering enhancements to optimize frontline productivity and growth, aligned to CIBC’s enterprise architecture roadmap. As a Product Owner, you’ll lead small and medium end-to-end project implementation and act as a subject matter. You’ll ideate and collaborate with a diverse team to create and build flexible, innovative solutions that deliver a best-in-class client experience.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-2 days per week on-site, while other days will be remote.
How You'll Succeed
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Product Backlog - Work closely with business partners to gather complex business requirements, work with Stakeholders to develop a product vision that satisfies their requirements, and define delivery priority taking into consideration strategic alignment, scope and complexity.
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User stories & product requirement creation – Support product team in the development of product feature and user stories in a collaborative fashion with business system analysts, UX design, technology teams, lines of business and various members of the product team.
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Stakeholder management – Assist product team in ensuring that we are delivering the right initiatives at the right time and keeping our stakeholders engaged throughout the delivery life cycle. Understand and support the team in managing competing needs & priorities.
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Identify & document key processes and procedures – working closely with the product team and key stakeholders, serve as process subject matter expert for the assigned product, projects, and/or initiatives.
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Subject Matter Expert - Support end-to-end project implementation as a subject matter expert and provide guidance to a diverse team of technology and project professionals. Maintain a collaborative work environment and support team members to resolve organizational, operational, and process problems.
Who You Are
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You put our clients first. You engage with the purpose of finding the right solutions. You go the extra mile because it is the right thing to do.
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You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends. It’s an asset if you have experience with Agile methodologies, and Application and/or Architecture Development.
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Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
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You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
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You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new solutions to overcome all obstacles.
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Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
#LI-TA
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
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We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
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Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
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We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
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CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
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You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
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We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 27th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Business Acceptance Testing, Business Analysis, Business Requirements, Create User Stories, Cross-Functional Teamwork, Product Backlog Management, Product Demonstrations, Product Vision, Stakeholder Management, Stakeholder Presentations
CIBC Toronto, Ontario, CAN Office
Square, 81 & 141 Bay, Toronto, Ontario, Canada
