Product Owner

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Job Description

Product Owner

Are you ready to shine?

At Sun Life, we empower you to be your most brilliant self.

Who we are?

Sun Life is a leading financial services company with 157 years of history that helps our clients achieve lifetime financial security and live healthier lives.

We serve millions in Canada, the U.S., Asia, the U.K., and other parts of the world. We have a network of Sun Life advisors, third-party partners, and other distributors. Through them, we’re helping set our clients free to live their lives their way, from now through retirement. We’re working hard to support their wellness and health management goals, too. That way, they can enjoy what matters most to them. And that’s anything from running a marathon to helping their grandchildren learn to ride a bike.

To do this, we offer a broad range of protection and wealth products and services to individuals, businesses, and institutions, including:

• Insurance. Life, health, wellness, disability, critical illness, stop-loss, and long-term care insurance
• Investments. Mutual funds, segregated funds, annuities, and guaranteed investment products
• Advice. Financial planning and retirement planning services
• Asset management. Pooled funds, institutional portfolios, and pension funds

With innovative technology, a strong distribution network and long-standing relationships with some of the world’s largest employers, we are today providing financial security to millions of people globally.

Sun Life is a leading financial services company that helps our clients achieve lifetime financial security and live healthier lives, with strong insurance, asset management, investments, and financial advice portfolios. At Sun Life, our asset management business draws on the talent and experience of professionals from around the globe.

SunLife Global Solutions (SLGS) provides Technology and Business Services to Sun Life businesses globally. Started in 2006, since then SLGS has achieved scale, growth, and operational maturity. We’ve also institutionalized Sun Life's global standards by integrating closely with their corporate functions. SLGS today has more than 1100 Engineers, 200+ AWS professionals, and a group of Certified Actuaries. They deliver various complex business solutions. The current workforce comprises of 75% Gen Y. We’re proud to be a young, bustling organization.

SLGS’s core digital competencies are cloud, mobile, data analyt­ics, visualization, and RPA. In the past three years, we have launched over 20 digital assets, including the Sun Life Mobile Application, Conversational AI bots and many cutting-edge solutions. We’ve evolved our capability in information technology, business processing, investment research, and enterprise infrastructure to Sun Life businesses around the globe. Digital transformation, for us, is not just about technology advancement and application, but also about enabling business strategy. It's about building new business models, en­hancing operational and value-chain ef­ficiency, and creating best-in-class ex­periences. It’s also about building a digital culture and mindset. We enable all this with the latest technologies, data-driven insights, skillsets, talent and change frame­works.

We are constantly expanding our strength in Information technology and are looking for fresh talents who can bring ideas and values aligning with our Digital strategy.

Our Client Impact strategy is motivated by the need to create an inclusive culture, empowered by highly engaged people. We are entering a new world that focuses on doing purpose driven work. The kind that fills your day with excitement and determination, because when you love what you do, it never feels like work. We want to create an environment where you feel empowered to take action and are surrounded by people who challenge you, support you and inspire you to become the best version of yourself. As an employer, we not only want to attract top talent, but we want you to have the best Sun Life Experience.

We strive to Shine Together, Make Life Brighter & Shape the Future!

What will you do?

At Sun Life you will work as a Product Owner within the team. In this role you will be working work closely with onshore North American IT teams using Agile methodologies.

The Product Owner, within Insurance Solutions, Retail Advise & Solutions (RA&S) will be part of squad work closely with the Insurance Solutions Platform and Hubs to create the technology product roadmap and define the strategic vision for their squads based on the overall RA&S & DBTS organization’s vision. They have a deep understanding of the financial industry, expertise in technology, and are able to advocate for user needs.

A Product Owner demonstrates strategic thinking and manages dependencies with other teams while identifying, building, and managing strategic partnerships with various stakeholders. They work closely within their team to user feedback is translated into new developments. Product Owners are accountable for specific platform/journey OKRs based on the squad’s mission.

Your scope of work / key responsibilities:

• This role will work with the Platforms, Hubs and squads to deliver solutions to achieve the desired business results
• Collaborating with other Product Owners and business & technology stakeholders to ensure dependencies are understood and managed.  
• Create and manage the product roadmap and backlog along with delegation of this work while remaining accountable for the outcomes. Work with stakeholders to adjust priorities and expectations in order to maximize the business value delivered. 
• Assess and address technical risks.
• Prioritize and manage items in the backlog and in collaboration with Platforms and Hubs
• Support and motivate the squad through delivery and support in removing blockers
• Participate in team activities: sprint planning, sprint review, retro, daily scrum, backlog refinement.
• Work closely with business leaders to establish each product’s business value, and support messaging and communication as necessary

What you will need to succeed

• Previous experience supporting the delivery of initiatives related to Individual Insurance products and mainframe and distributed systems, is beneficial
• Understanding and work experience in agile development methodologies.
• Strong collaboration skills, working with teams and cross functional teams
• Excellent problem solving and communication skills to analyze options and arrive at the best solution while building strong relationships and influencing
• Innovative thinking that can break down barriers and provide unique solutions
• Continuous learning mind-set in order to test-and-learn
• Strong skills at process definition and optimization, developing and building upon best practices.
• Strong stakeholder management and negotiation skills
• A proven track record of fostering a culture of trust, transparency and collaboration

Develop and nurture strong partnering relationships with Scrum Master, Delivery Team, and stakeholders: 

• Develop strong partnerships with the Scrum Master and Delivery Teams to gain strong understanding of objectives, sustain open dialogue to manage product backlog efficiently.
• Foster engagement and collaboration between teams to bring technology together ensuring it runs in an Agile way with the end product and customer experience at the forefront.
• Influence a wide range of stakeholders (i.e., Business, Delivery, IT) to remove impediments and maximize team output.
• Support and educate the Scrum Master and Delivery on agile principles and practices to preserve the team from external pressures which may inhibit its productivity.
• Protect the team from outside interruptions and distractions.

We require someone with / key experience:

Preferred skills

• Insurance business and processes, in particular Universal Life and Term products and Policy Issue
• Exposure to distributed technologies.
• Understanding or interest to learn the Insurance systems and inter-dependencies
• Well versed in navigating complex organizational structures and the capability to develop productive working relations with internal stakeholders
• Demonstrates knowledge of technology or ability to learn about technology and digital products, experience working on technical products is a plus
• Strong collaborator with cross-functional teams from technology, design, business, and operations
• Ability to manage and lead a team to push the solution forwards
• Strong communication skills with comfort speaking with business and technology stakeholders and influencing others
• Passion to challenge the status quo, find new solutions and drive out-of-the-box ideas
• Believes in a non-hierarchical culture of collaboration, transparency, safety, and trust
• Not afraid to “roll up the sleeves” and seeks to go outside comfort zone to learn, pushing teams to do the same
• Empowers others to fail, learn, and grow

Certifications: CSPO

Primary Location: IN-Gurugram / Bangalore

Schedule: Full-time

Job Category:

Product Owner

Posting End Date:

27/02/2025