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The Product Manager plays a central role in shaping and delivering high-impact product experiences within Docebo’s learning platform. This role will focus on the evolution of the platform's Creator, enhancing it with AI to simplify and improve the creation of learning content. Working closely with Engineering, Design, and Go-to-Market teams, the Product Manager ensures that every initiative delivers value to both users and the business. This position bridges strategic thinking and day-to-day execution. It involves direct collaboration with stakeholders across departments and constant dialogue with customers and partners to ensure product direction aligns with market needs and company goals.
Reports to: Vice President, Product Management
To help our teams work together effectively, this role requires you to be located in the Toronto area.
Responsibilities
- Define and lead the development of features based on Generative AI (text, images, video) to assist and automate the creation of training materials.
- Translate the specific problems of learners, content creators and instructional designers into clear and actionable product requirements and user stories.
- Work closely with AI research, Engineering and Design teams to guide product development from concept through delivery, ensuring quality, usability, and time-to-market goals are met.
- Lead discovery activities aimed at deeply understanding the content creation workflow and authoring challenges.
- Conduct lead discovery activities, including user interviews, data analysis, and competitor research, to gain a deep understanding of user needs and inform product direction.
- Continuously prioritize the product backlog based on changing priorities, resource constraints, and new information gathered through feedback loops.
- Collaborate with other Product Managers and the Vice President of Product Line/Division to ensure consistency across product lines and to avoid duplication of efforts or conflicting roadmaps.
- Monitor product performance post-release, using data and customer feedback to assess success and inform continuous improvement.
- Coordinate product launches with cross-functional teams, ensuring documentation, training, and communications are ready to support internal and external stakeholders.
Requirements:
- 5+ Years of experience as a Product Manager in a B2B SaaS company.
- Experience with Generative AI around topics such as LLMs, Prompt Engineering, AI Agents.
- Curious and proactive in learning about emerging technologies and their potential applications, including in generative AI and its applications in product development.
- Strong analytical skills.
- Confidence to influence, communicate and build relationships with key stakeholders, including C-suite executives, and global distributed teams.
- Comfortable working with global, distributed teams (Product Management & Engineering primarily in EMEA).
- Confident working with C Suite Executives
- Knowledge and experience working with different variations of Agile/Scrum.
- Ability to operate at various “levels” – strategy vs. execution, problem vs. solution.
- Excellent prioritization and communication skills to deliver the right things on time.
- Exceptional analytical and problem-solving skills in a technical domain.
- Ability to communicate complex technical concepts to non-technical audiences.
- Ability to manage upwards, influencing senior leaders in the organization.
- Ability to review processes and drive change through continuous improvement.
- Full written and verbal English communication proficiency.
Docebo Toronto, Ontario, CAN Office
366 Adelaide St W, Toronto, ON, Canada, M5V 1R7
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