Process Quality Lead

Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
You will lead the production operations in the Plant and delivering key performance targets (SQCDSM) in safety, quality, productivity, volumes, cost, sustainability, organizational morale. You will ensure our manufacturing strategy is implemented and is fully effective and you will strive to build a high performing organization.
How you will contribute
You will:

• Manages change/ transformation change/ transformation amongst the Operating teams in the implementation of IL6S-Integrated Lean 6 sigma phase journey, FoF-Factory of Future Line centric organization & roles (AM-Autonomous Maintenance, PM-Progressive Maintenance and an integrated 6 star model within operating Line teams) to progress into Self sufficient teams. Role models Values and principles through effective coaching, mentoring and development of the team.
• Support the Manufacturing annual operational plans and targets to meet Safety, Quality, Cost, Delivery, Sustainability, Engagement goals in line with the site Compelling business need. coach Line Leaders, cascade & communicate the plans and targets to employees to ensure alignment and understanding around priorities, focus and KPI's.
• Lead and be Accountable to establish a strong Governance to Review, Control Operational performance and Continuous Improvement plan and embed a zero loss mindset to constantly improve and deliver against best in class both internally and externally. Drive the Operating team to identify and manage improvements to technology, culture, capability and operating systems to deliver a best practice and reliable operation.
• Support all Manufacturing standards, Governance, Compliance requirements (e.g. Corporate Quality, Food safety & GMP, Health, Safety, Security, Environment, Sustainability, Code of conduct, Policies & principles, Operational standards, Local legal requirements, Internal Audit norms, & other procedures updated from time to time) are in place, understood by all, and is regularly reviewed and monitored for effective implementation.
• Lead and be Accountable for Talent, Capabilities & Engagement for the Manufacturing team - identify and implement critical levers to attract, retain & develop critical talent and builds capability at all levels, technical and behavioral, to build a sustainable workforce profile for the future. Partner effectively with all multi-functional peers internally & externally (outside the plant) to achieve objectives, goals and KPI's.

What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:

• Strong operational & manufacturing leadership experience in CPG industry with experience in TPM-Total productive maintenance, 5s, LEAN, 6 sigma tools and concepts
• Excellent communication (verbal & written), coaching, and leadership skills in a team-based environment. Demonstrated abilities in Analytics, problem solving and team building
• An Engineer with a strong financial & business acumen, project management skills and Knowledge of industrial maintenance and manufacturing equipment.

More about this role
The primary responsibilities of this position will be:

• To ensure that finished product and WIP are within specification and in compliance with Mondelez guidelines and expectations.
• Support Business Development and commercialization Activities during Trials and FPAs.
• Lead the Hold & Release program and Support Product Traceability.
• Support implementation of SPC, Process capability; develop reports and provide training for monitoring in iQS.
• Actively participation in DMS 3 and 4 to rise non-conformances to the Quality System and coordinate and execute RCA.
• Support Internal Quality Audit Program.

JOB RESPONSIBILITIES:

• This role is the local leader for the Quality Process Function at the plant leading all Operations Compliance programs such as HOLD & Release, Positive Release, CTQs, GMPs.
• Coordinate the workload for the Senior Quality Specialist and Quality Specialist to support the activities on the manufacturing floor to ensure Finished Product and WIP are produced within Specifications. Provide training when gaps are detected.
• Support Compliance Manager by participating on Sensory Program activities, internal audits and other tasks as needed.
• Act as Quality Contact point on DMS 3 by attending, when possible, to meetings or by designating attendees to DMS meetings.
• Execute product traceability and Hold and Release activities when product out-of-spec is produced. Coordinate completion of Quality Incident Report and data review with the BULs and Corporate.
• Generate CTQ data in iQS to be provided as support for product trials and FPAs. Attend to BD meetings.
• Primary contact for consumer complaint management. Review and fine tune the report with the Quality team to complete Quality Dashboard and Corporate Reports on the Corporate Share Point.
• Participate in Corporate Quality Audits and Third-Party Audits. Hold a role as part of internal auditing team at the plant. Performing Internal audits and participating in cross-audit programs with other plants. Provides information to document RCAs and execute activities to close open CAPAs.
• Other tasks may be assigned by Quality Manager based on risk and Business needs.

THE IDEAL CANDIDATE
Technical / Functional skills:

• Bachelor's degree in food science or Engineering/ Chemical or Food Engineering
• 3-5-years' experience in a related field

Behavioral competencies:

• Drive for Results- can be counted on to met goals successfully; is constantly and consistently a top performer; very bottom-line oriented; steadfastly pushes self and others for results.
• Priority Setting- Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
• Dealing with Ambiguity - can comfortably handle risk and uncertainty; doesn't get upset when things are up in the air; deals effectively with change and shifts gears appropriately.
• Managerial Courage - takes a position and stands by it; provides direct, actionable feedback; is not afraid to take negative action when necessary.
• Interpersonal Savvy - Relates well to all kinds of people in organization; builds and leverages relationships; can diffuse high-tension situations effectively.
• Conflict Management - reads situation quickly; good at focused listening; can hammer out agreements and settle disputes equitably.
• Perseverance - pursues tasks with energy, drive and need to finish; does not give up until task is complete.
• Project Management - sets objectives and goals; breaks project down into steps; anticipates and adjusts for roadblocks; measures performance against goals.
• Excellent Communication Skills (Written & Oral) - ability to assist managers in writing logical, well thought out disciplinary memos and performance plans.
• Highly skilled at planning and prioritizing tasks
• Strong communication and interpersonal skills
• Coaching mindset and ability to function in a servant-leadership model.
• Good analytical and problem solving skills.
• Ability to successfully collaborate across different teams and stakeholders.
• Flexibility to adapt to a dynamic and fast paced high performance work system.
• Exhibit learning agility and display potential to grow in the organization by taking up diverse and challenging assignments.

No Relocation support available
Business Unit Summary
With several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario plants in recent years alone; We run marketing campaigns promoting innovative products such as Cadbury Dark Milk tablets and OREO Birthday Cake and Peppermint Bark cookies. Our community of more than 2,683 employees is present across Canada and our head office is in Toronto. Passion and dedication characterize our Company. We encourage all our employees to be themselves at work, to speak out and to encourage diversity in all areas of activity. In addition, we foster a flexible work environment and place great importance on the notions of trust and empathy to promote a true sense of belonging.
Mondelez welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process. Please note that the term "accommodation" in this posting means changes that are made in order to meet the needs of a person with disabilities and not lodging.
Job Type
Regular
Supply Chain Quality Assurance
Product Quality, Safety and Compliance