We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Lead Global Partner Program- Channel Operations who will lead translating the Global Partner Program strategy, into operational programs that achieve measurable partner and business outcomes If you love technology, and are keen to join an industry leader — we would love to hear from you!
What you'll do:As a Lead Global Partner Program- Channel Operations your key area of responsibility will be to translate the Global Partner Program strategy, into operational programs that achieve measurable partner and business outcomes. This Lead Global Program Manager is a hands-on executor who will build, run, and continuously enhance the partner program's operational backbone. The role involves close coordination with Program Leads in GTM, Referral, Partner Onboarding, and Partner Enablement to ensure execution is consistent, scalable, and aligned with leadership's direction. The ideal candidate is a structured builder and operator who excels at execution, possesses strong commercial and partner program management discipline, and can drive results across a cross-functional partner ecosystem. The role is operational in nature, focused on program execution and delivery rather than partner strategy or partner relationship management.
Design and operationalize partner program frameworks, governance standards, and partner lifecycle processes that scale across a global, multi-motion partner ecosystem
Translate program strategy into structured execution plans, operational calendars, and delivery frameworks across multiple partner program pillars
Own the day-to-day operational health of the partner program — program compliance, partner communications, process documentation, and governance execution
Maintain and evolve partner-facing program guidelines, tier criteria, and operational standards as living assets that reflect current program state
Directly produce program outputs — playbooks, frameworks, governance documents, and process standards — as a hands-on executor who builds, not just plans
Define and maintain the partner health reporting framework, tracking ecosystem KPIs including partner activation, tier distribution, performance trends, and program compliance across the partner base
Build reporting models that surface actionable insights for leadership — translating partner program data into clear analysis of what is driving ecosystem performance
Proactively identify operational gaps and program inefficiencies, and bring forward structured recommendations and solutions
Serve as the operational backbone across multiple partner program workstreams, ensuring consistent execution standards, connected processes, and shared operational context across program leads
Identify and resolve dependencies, sequencing conflicts, and execution gaps across program pillars before they impact delivery
Maintain the master program roadmap and operational calendar, coordinating delivery milestones across all workstreams
Partner with internal stakeholders to ensure partner program execution is aligned with commercial objectives and go-to-market priorities
Collaborate with systems and technology teams to ensure partner-facing platforms and tools accurately reflect program requirements and support partner and internal user needs
Serve as the operational subject matter expert on partner program structure, governance, and requirements for internal teams and leadership
Drive ongoing communication to revenue-facing teams on partner program positioning, offerings, and joint value propositions
10-12+ years of experience
Experience with hyperscale partner programs (AWS Partner Network, Microsoft GPS, Google Cloud Partner Program, Salesforce AppExchange ecosystem) strongly preferred
Direct experience working within a partner program, alliance program, or channel program at a technology company — not general program management
Experience building and maintaining partner program operational frameworks, governance processes, or partner lifecycle workflows
Familiarity with how indirect channel programs are structured: tier systems, scoring models, MDF, deal registration, partner performance metrics
Demonstrated track record of executing and delivering impactful programs and tiered partner models — a doer who produces results, not just plans
Strong operational and program management skills with the ability to manage multiple workstreams simultaneously and maintain quality across all of them
Experienced working within strategy set by leadership and translating direction into structured, executable programs
Embraces AI and builds workflows, reporting frameworks, and operational models that scale outcomes
Commercial acumen with experience contributing to partner revenue and growth targets through operational program levers
Technical fluency of AI platforms and demonstrated practical usage
Excellent written and verbal communication — able to produce clean process documentation, program collateral, and crisp executive-ready updates
Collaborative and effective working alongside peer Program Leads without direct authority
Telematics experience a bonus
This role is not a fit for candidates with a background primarily in technical program management, software delivery, IT project management, or engineering program management. We are specifically seeking professionals who have worked within partner programs, alliance organizations, or indirect channel program operations — not technology delivery programs.
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only
The annual base salary for this position is the expected annual salary for this role, and may be subject to change. Geotab offers various perks and benefits and other compensation components that an individual may be eligible for. The actual base salary for this position depends on a variety of factors such as but not limited to skills, qualifications, education and overall experience, including the location the applicant lives while performing the job. This also includes equity with other team members and alignment with local market data. All offers of employment are contingent upon proof of eligibility to work and the individual's ability to pass a background check.
GEOTAB Oakville, Ontario, CAN Office
Oakville, Canada
GEOTAB Kitchener, Ontario, CAN Office
137 Glasgow Street, Unit 340, Kitchener, Canada, N2G 4X8
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