Principal Digital Architect, Salesforce Marketing Cloud

Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world.
Job Summary:
Join the Salesforce CRM Architecture (specialization in Salesforce Marketing Cloud Solution) team of Cat Digital and be responsible for defining functional designs and application systems architecture across various digital platforms.
What You Will Do:

• Developing detailed architecture deliverables to solve business problems.
• Designing an application's functional and technical architecture, such as High-level architecture, Technical Assessment, Data Model, Decomposing, Creating ROM, Technology Recommendations and Testing Strategies.
• Leading the evaluation, proof of technology and deployment of new technologies to add or enhance existing digital technical capabilities.
• Participating in addressing business requirements for applications and collaborating with cross-functional teams to deliver digital solutions that meet business results.
• Develop and maintain current, planned, and future state architecture blueprints. Lead in the identification and analysis of enterprise business drivers and requirements that drive the future state architecture.

What You Will Have:

• Analytical Thinking: Extensive knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
• Effective Communications: Extensive understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Application Design, Architecture: Extensive knowledge of basic activities and deliverables of application design; ability to utilize application design methodologies, tools and techniques to convert business requirements and logical models into a technical application design.
• Platform Architecture: Extensive knowledge of technologies and methods to design processing mechanisms and roadmaps to execute business application systems; ability to design these roadmaps and deploy supportive interfaces for end-users to access related systems, in accordance with standards and processes.
• Target Architecture: Extensive knowledge of target architecture; ability to develop the IT blueprint and roadmap while aligning the architecture and processes with business strategies and objectives.

Considerations for Top Candidates:

• Experience with Marketing CRMs or tools like Salesforce Marketing Cloud
• Ability to strongly communicate the solutions and architecture to a wide range of audiences
• Functional understanding and ability to demonstrate implementation of end-to-end CRM solutions using Sales, Service, and Marketing modules
• Familiarity with Enterprise platforms (e.g., AWS, Snowflake, Fabric, Google etc.)

Additional Details:

• This position has the option to be based out of either our Chicago, IL, Peoria, IL, or Irving, TX (Dallas) offices.
• Relocation assistance is NOT available for this position
• No visa sponsorship is available for this position

What You Will Get:
Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We've created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.
About Caterpillar
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
#LI
#BI (used to post on Built In Chicago)
Summary Pay Range:
$147,760.00 - $240,110.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

* These benefits also apply to part-time employees
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
March 10, 2026 - March 22, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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