Platform Engineering, Senior Specialist

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.
 
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:  

The vacant Platform Engineering, Senior Specialist role will report to the Leader, RTR Operations. The Platform Engineering, Senior Specialist will support the Platform layer that fronts API’s, enforces edge controls, moves messages and aggregates telemetry for real time operations. They will be doing hands-on work and will have exposure to multiple infrastructure domains including compute, networking, storage, backup, and database platforms. They will work with internal and third-party vendors/service providers, ensuring seamless integration, effective service delivery, and alignment with strategic objectives. 

What You Will Do:  

OpenShift Platform Build & Operations (On Prem)

• Build, maintain, and operate a production OpenShift platform on prem, including cluster/node lifecycle, operators, and platform stability responsibilities.

• Execute measured, low risk platform configuration changes in production (e.g., routing/ingress/TLS policy changes) with controlled rollouts. 

• Manage platform configuration changes and upgrades using operator driven, controlled rollouts aligned with change management practices.

• Operate OpenShift Service Mesh (Istio based) to enable secure, observable service to service communication.

• Manage mesh control plane lifecycle via Operators and CRDs.

• Support traffic management (routing, canary releases, rate limiting), zero trust security (mTLS, workload identity), and observability (metrics, logs, tracing).

• Understand and operate sidecar and ambient (sidecar less) modes as appropriate to platform requirements.

• Understanding of cloud (AWS in particular) and SaaS platform services such as SES and IDAM/CIAM. 

• OS & Host Foundations Supporting Container Platforms

• Senior capability administering RHEL (Windows Server, nice to have) underlying supporting components and adjacent services (patching, stability, software currency).

• Support minor/major upgrades, extensions to databases: CockroachDB , EDB Postgres/PostgreSQL

• Facilitate patching activities and forward/rollback testing in lower environments to reduce production risk.

​Docker Containerization & Image Lifecycle

• Build and troubleshoot Docker images used for OpenShift workloads, including authoring and maintaining Dockerfiles, multi‑stage builds (where required), and image reproducibility.

• Strong competency managing base images and “golden image” practices (selecting approved bases and ensuring they are updated with security fixes

• Enforce and troubleshoot non‑root container execution expectations (e.g., Dockerfile USER and runtime permissions constraints) consistent with enterprise cluster deployment standards.

• Manage and validate image runtime behavior (filesystem permissions, read‑only constraints where feasible, and container start-up failures linked to image construction).

• Container Registry, Artifact, and Supply‑Chain Management

• Operate and integrate artifact and container image repositories that support OpenShift deployments (pull/push flows, promotion patterns, availability during releases).

• Support and troubleshoot binary/image scanning workflows and address findings that block deployments.

CI/CD & Automation for Container Delivery into OpenShift

• Operate CI/CD pipelines that build Docker images, publish artifacts, and support deployment workflows (pipeline troubleshooting that impacts releases and platform stability).

• Automation-first capability using Ansible, Bash, and Python to reduce manual toil in container build/release and operational tasks.

• Maintain environment synchronization across deployments (application versions, configuration, and certificates) so container releases are consistent across lower/prod environments.

• Mapped technologies: GitHub(GitActions), Jenkins, SonarQube, JFrog Artifactory, JFrog Xray

• Ingress / Routing / TLS & Certificate + Key Management (Platform Edge Controls)

• Operate API ingress and routing tiers and apply safe config changes (including TLS policies) with measured rollouts.

• Strong knowledge of certificate and key management, including troubleshooting cert issues impacting routing, mTLS/TLS handshakes, and platform/application deployments.

• Manage certificate and key lifecycles affecting platform and service connectivity.

• Coordinate with network and security teams to troubleshoot north‑south and east‑west traffic issues

Observability, Alerts, and Operational Signal Quality

• Maintain platform dashboards and alerts, including tuning thresholds to minimize false positives while maintaining detection fidelity.

• Perform ongoing monitoring and capacity management for infrastructure and software platforms supporting OpenShift service levels.

• Reliability, Incident Response & Change Management (Senior Ops Competence)

• Partner on incident bridges to quickly differentiate platform vs application faults and restore service.

• Meet high availability expectations aligned to defined SLA/SLO for critical systems.

• Working knowledge of ITIL-aligned change management: maintenance window planning and rollback engineering.

What You Bring: 

• A Bachelor’s degree in Computer Science/IT and/or 8+ years of equivalent IT working experience.

• Eligibility to work for Interac Corp. in Canada in a full-time capacity. 

• Excellent analytical and problem-solving skills.

• 5+ years in platform engineering/SRE/DevOps/DBA roles with strong hands-on experience on Red Hat OpenShift/Docker/Kubernetes, CI/CD tools and automation scripting.

• Automation-first mindset: Ansible, Bash, and Python; GitOps workflows; IaC familiarity (Terraform helpful).

• Change management (ITIL), maintenance window planning, and rollback engineering.

• Experience with observability (Solarwinds, Dynatrace), log platforms, and alerting.

• Eligibility to work for Interac Corp. in Canada in a full-time capacity.   

What We’re Offering: 

The hiring range for this position is $100,000 - $120,000, and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes: 

• Generous vacation and wellness days to help you recharge 

• Comprehensive employer-paid benefits coverage for peace of mind 

• Market-leading employer-funded RRSP program to invest in your future 

• Flexible hybrid work model for better work-life balance 

• Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family 

• Pregnancy and parental leave top-up to support growing families 

• Charitable donation matching with United Way to amplify your impact 

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

• Investing in the Future – Help us unlock digital prosperity for all Canadians.

• Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.

• Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.

• Inspiring Community – Work in an ecosystem where we lift each other up and rise together.

• Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at [email protected]. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.