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Colliers

People Services Advisor

Posted 6 Days Ago
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In-Office
Toronto, ON, CAN
Mid level
In-Office
Toronto, ON, CAN
Mid level
Provide HR advisory and operational support to People Services and business leaders across Global Shared Services and Corporate Canada. Manage employee relations, performance management, separations, compensation cycles, HR analytics, training, engagement surveys, org charts, and HR programs while partnering with specialist teams and stakeholders.
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Accelerate your success at Colliers.

Why Colliers?

As one of Canada’s leading commercial real estate services firms, we are driven by our mission to accelerate success for our people, clients, and communities.

A career at Colliers gives you the opportunity to make an impact, advance your career, and collaborate with top-tier talent. Don’t just take our word for it – we’ve been recognized as a top employer on a number of prestigious lists, including Best Workplaces in Canada, Best Workplaces for Women, Best Workplaces with Most Trusted Executive Teams, among others.

***This role is a hybrid position at our Toronto office.***

This posting is for an existing vacancy within our organization.

About the role:

The People Services Advisor will be responsible for providing support to the People Services HR Business Partner Team. You will be responsible for providing HR advisory across a variety of areas, including employee engagement, performance management, training and development, leadership onboarding, HR analytics, retention strategies, and diversity for the assigned business lines (Global Shared Services and Corporate Canada). You will also be responsible for handling employee questions and requests, always resolving issues in a timely manner with the appropriate documentation, and day-to-day operations and administration in the planning and execution of HR programs and procedures. As a key member of the People Services team, you’ll assist in the delivery of our annual HR programs and provide employment law information to managers (and employees) upon request. You will be responsible for developing strong relationships with key stakeholders across the business and you’ll be responsible for being the first point of contact HR Business Partner for select groups.

In this role, you will:

  • Partner with HR Leader and stakeholders on the development, implementation, and continuous management of People Services initiatives/programs throughout the business lines.  

  • Partner strategically with HR Leader and business leaders to drive and deliver people strategies and goals and create new HR programs specific to business line where required. 

  • Supports People Leaders through a range of employee relations matters; performance management issues, coaching managers, conducting investigations, disciplinary action, handling of terminations, and conducting exit interviews. Provides managers with information on employment legislation and policy information to assist with employee relations issues. Keeps management apprised and seeks guidance for complex situations and escalates urgent issues to the Employee Relations team when necessary. 

  • Responsible for administration of separation process, this includes calculating severance recommendations, drafting termination paperwork, updating separation tracker 

  • Supports People Leaders with any questions during the annual bonus/merit cycles ensure smooth and timely execution of bonus/merit process.  

  • Work closely with extended People Services team members (Talent Acquisition, Learning & Development, Compensation, Benefits, Payroll, Legal, Employee Relations, and HR Solutions, etc.) to deliver expert specialist advice to managers and employees.  

  • Provide continuous development of employee related programs and initiatives along with making recommendations to improve internal processes to increase efficiency 

  • Partner with HR Leader to provide support for EMEA and APAC Technology professionals where needed including providing compensation benchmarking analysis, creating Global programs etc.  

  • Responsible for creating ad-hoc training and/or partnering with our Learning and Development team to create training materials and facilitate training as needed. 

  • Support People Managers with analysis of their employee engagement survey results, conduct focus groups, and provide recommendations for their action plan.  

  • Support with providing metrics and reports such as turnover rate, new hire rate, attrition, distribution lists etc.  

  • Responsible for all other HR activities such as creating org charts, drafting communications and talking points for org changes, supporting with succession planning activities, and additional duties as required 

What you bring:

  • 3+ years of HR experience in a similar role.

  • Commercial Real Estate experience is a bonus.

  • Bachelor's Degree in a relevant field of study.

  • CHRP designation (or working towards one) is an asset

  • Experience working in a multi-location and matrixed organization would be an asset

  • Strong experience using Excel, Word, PowerPoint. Workday experience or familiarity with a similar HRIS.

  • Strong analytical skills with the strong ability to create insights from employee data and survey results.

  • Excellent organization, follow-through, and follow-up, with a proven track record of meeting commitments and deadlines Excellent attention to detail with the ability to multi-task.

  • Ability to demonstrate sound judgment while maintaining a high degree of discretion and confidentiality.

  • Creative and innovative; takes the initiative to solve problems and recommend improvements.

Pursuant to the laws regarding job postings where the position is located in, Colliers is disclosing the following information:

Approximate Salary Range for Role: $76,715 to $85,000 CAD.

Our salary ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all Canada locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Colliers does not use AI-enabled tools to sort or decline applications.  All decisions are made by our talent acquisition team.

#LI-EH1

#LI-Hybrid

What we offer: 

Innovative projects: Work on cutting-edge initiatives that shape our communities, drive our growth, and make a tangible impact.

Career growth: Advance your career and achieve your goals with industry-leading training and development programs.

Competitive benefits & compensation: Enjoy a comprehensive and flexible benefits package along with competitive compensation that rewards your contributions and supports your well-being.

Collaborative culture: Join our enterprising team where innovation thrives, collaboration is key, and our people are empowered to be their authentic selves and do their best work.

Diversity, Equity & Inclusion: Our robust North American Diversity & Inclusion Program features eight Employee Resource Groups (ERGs), where you can connect, learn, and contribute to a diverse and supportive community. Learn more: https://www.collierscanada.com/en-ca/careers/diversity-and-inclusion

Global network: Join a global team of 24,000 professionals across 70 countries, where you'll expand your network and learn from experts in a dynamic international community. Accelerate your career and enhance your expertise as you connect and collaborate with top talent around the world.

Applicants must be currently authorized to work in Canada on a full-time basis. The employer will not sponsor applicants for work visas.

Direct applicants only please, no agencies.

Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation to participate in the recruitment process, please contact the recruitment team by email at [email protected].

Colliers Toronto, Ontario, CAN Office

1140 Bay St, Suite 4000, Toronto, Ontario , Canada, M5S 2B4

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