Sales Coordinator/Order Administrator

Connect with Quadient 
At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels. 
 

Location: Markham, Ontario
Status: 37.5 hours per week, Full-Time, Permanent
Schedule: Hybrid – Three (3) days in-office, Two (2) days remote

Working in the Order Management department, this role supports our Direct and Dealer Sales Channels by ensuring that all processes and corporate quality standards are followed accurately and within timelines.

Your Role in Our Future

• Screen all incoming orders with accuracy and efficiency

• Actively communicate with and support sales representatives to ensure timely order processing

• Gather and verify all required information, entering order details into the system prior to processing

• Proactively inform sales representatives of any delays or issues

• Monitor order statuses and follow up with relevant departments as needed

• Attend specific sales training and gain a solid understanding of Quadient’s products and services

• Stay up to date on pricing, promotions, and current product offerings

• Train new sales representatives on order paperwork and internal procedures

• Assist in the preparation of tender responses

• Provide support to the order management team and fellow sales coordinators, particularly during month-end

• Flexibility to work additional hours during peak periods (e.g., month-end deadlines)

• Maintain accurate and current ISO documentation

• Participate in special projects and perform other related duties as assigned

Your Profile

• High school diploma required, with a preference for post-secondary education

• 2–5 years of experience in Sales Administration or a related field

• Strong verbal and written communication skills

• Highly organized with the ability to multitask in a fast-paced environment

• Detail-oriented and solutions-focused, with excellent problem-solving skills

• Comfortable working with detailed information and numerical data

• Collaborative team player, able to thrive in an open-concept office setting

• Proficient in Microsoft Excel, Word, and Outlook, with a strong aptitude for learning new systems

• Familiarity with order processes, internal systems, and documentation standards is an asset

Compensation: The salary range for this role, taking into consideration qualifications and experience, is $43,000.00 - $48,000.00 CAD annually.

Quadient CXM Canada, Inc. and Quadient Canada, Ltd. have standard ranges for all Canadian - based roles, based on function, level, and scope, which are benchmarked against companies of similar size and growth-stage. To provide greater transparency to candidates, we share these targets on all job postings. Final salary offers are determined by multiple factors, which may include (but are not limited to) geographic location and candidate experience and expertise. As such, they may vary from the ranges listed.
 

Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you. 
  
Rewards & Benefits  
Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.  
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.  
Inclusive Community: Join diverse communities and engage in our Philanthropy program.  
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.  
Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.  
Be yourself at Quadient  
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community.  They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice. 
We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at careers@quadient.com  
Quadient is an Equal Employment Opportunity Employer*: We believe that diversity brings benefits to our customers, our business, and our people so we are committed to being an inclusive employer. We encourage applications from all suitable applicants, regardless of background. We firmly believe in zero discrimination in employment on any basis, including gender, race, ethnicity, religion or belief, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, veteran status, and any other protected characteristics.  
*This includes being an Affirmative Action Employer in the United States.  
People. Connected.