Ricoh is currently looking for a career-oriented individual to help supervise the day-to-day operations of specified 1-3 person site. The Office Coordinator is the point person on site for client issues and contract compliance. In this position you will be responsible for developing, implementing and reviewing related procedures, invoice accounts, interacts with client, assist in maintaining acceptable profit levels and ensures client expectations are met.
RESPONSIBLILTIES:
- Supervising all account operations including personnel, service vendors and operational systems
- Functions as an OnSite Service Specialist or other operations worker
- Handles formal contact with the client on a daily basis
- Provides training on workflow and machine operations when necessary
- Ensures payroll accuracy by overseeing and correcting all time sheets
- Achieves shift profitability in the area of cost of goods by effectively supervising the shift in the use of company materials and supplies
- Ensures the quality of operations for shift by assisting in the achievement of goals in Audit and deadline compliance
- Meets quality and deadlines standards by the effective use of job scheduling practices
- Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work
- Facilitates resolution of issues concerning pricing, orders and invoicing by interacting and communicating with sales department
- Ensures all direct reports execute objectives by the use of a developmental plan
- Maintains positive internal working relationship with all department employees by communicating in a professional manner
- Completes site reports and other paperwork on time and accurately
- Possesses ability to manage financial results by interpreting projecting, managing declining balances and reconciling profit and loss statement
- Responsible for managing P-L
- Perform other duties as assigned
QUALIFICATIONS
EDUCATION & EXPERIENCE:
- Required high school diploma or equivalent
- 2 + years of experience in a related field
SKILLS:
- Prior Supervisory/Management experience preferred
- Requires intermediate to advance Microsoft Office experience
- Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 pounds
- Excellent interpersonal skills with the ability to quickly develop business relationships
- Requires experience in setting goals be defining and prioritizing specific, realistic objectives
- Excellent communication skills both verbal and written
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
- Select the medical, dental, life, and disability insurance coverage that fits your needs.
- Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually.
- Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.
