Office Coordinator

Start each day with a vibrant team at a leading global consultancy known for its workplace culture and meaningful impact. Welcome to Nous Group, where you have the opportunity to be the heartbeat of our Toronto office. As our Office Coordinator you'll be the welcoming face that greets colleagues, clients, and guests, ensuring smooth daily operations with your impeccable organizational skills and warm demeanour. Join us to collaborate, innovate, and thrive in an award-winning, values-driven environment! 

Nous is a great place to work … 

Nous Group is an international management consultancy with over 750 people working across Canada, Australia, New Zealand, the UK, and Ireland. We are a values-based organization that is inspired and determined to improve people’s lives in significant ways. Working in unique, cross-disciplinary teams we create innovative and enduring solutions that transform businesses, governments, and communities. 

Part of Nous Group, NousCubane is a world-leading provider of data-led solutions, specializing in the higher education sector. We work with some of the most prestigious universities in the world as members of our collaborative benchmarking and insights program, UniForum. New innovations in our business intelligence and reporting platform will extend the insights already available, grow our portfolio of sophisticated data and decision-support solutions and deliver powerful strategic analytics for our clients. 

Nous Group is proud to be recognized as a Great Place to Work in Canada, the UK, and Australia reflecting our expanding global influence and success. Nous consistently garners accolades as an exceptional workplace through various competitive reviews. We've been acknowledged as one of LinkedIn’s Top Companies for career growth in Australia and have been awarded Best Management Consulting Firm by the Australian Financial Review on multiple occasions.  

We’re looking for a fabulous Office Coordinator to be the friendly front-face of our Toronto office.  

This is an in-office role open to full-time and part-time applicants. Please note that part-time applicants must be available to work in our Downtown Toronto office Monday – Friday from 8:30am to 2:30pm (at a minimum). Our office is located at the corner of York & Adelaide St W (near Union Station). 

You are:  

• An expert juggler who prides themselves on remaining calm under pressure and loves an exciting challenge 

• Self-directed and able to effectively manage your time and tasks in a fast-paced environment that’s growing each day 

• A collaborator who brings energy and enthusiasm when collaborating with others and loves working in teams  

• A creator who loves to think of new events to bring people together in the office 

• An innovator who’s not afraid to suggest new and improved ways of doing things and has the courage to implement your great ideas  

• A strong communicator who can liaise professionally with a range of external and internal clients. 

Key Accountabilities:  

Office coordination   

• In this key role, you are the front-face of Nous: a friendly first point of contact for reception and phone support for the office, including greeting colleagues, clients and guests, answering phones and emails, managing couriers and postal needs 

• Perform day-to-day operational and administrative duties, including managing stock supplies (including food & beverage), replenishing goods, reconciling purchases, and keeping office space tidy, ensuring office equipment is in working order, managing room bookings and setting up for workshops / events / meetings where required
  

• Provide virtual administrative support to our Vancouver office, acting as a liaison between Vancouver office reception and the Nous Vancouver team

• Work closely with building management and service providers to ensure office spaces are maintained and secure 

• Champion workplace health and safety as a key member of the Joint Health & Safety Committee 

• Act as the Toronto office liaison with the local and international IT teams to address and resolve any IT-related issues 

• Support onboarding and offboarding processes, including scheduling onboarding activities and meetings, booking travel (if required) and ensuring desks and equipment are prepared  

• Organize weekly care and connection activities for the office 

• Coordinate general meeting and event logistics, including venue bookings and catering 

• Coordinate and distribute relevant internal communications, announcements and updates 

• Drive continuous improvement in administrative processes and systems 

NousCubane coordination  

• Provide administrative support to NousCubane staff, including coordinating travel, scheduling meetings and managing calendars 

• Perform research tasks and maintain data in our internal systems 

• Coordinate and support NousCubane events and conferences in collaboration with our Marketing team 

And the practical experience:  

• Previous experience in an Office Manager, Office Coordinator, or related administrative role 

• Focus on customer service standards, with exceptional written and verbal communication skills, capable of communicating clearly and professionally with a range of internal and external stakeholders 

• Excellent organizational skills with meticulous attention to detail 

• Strong computer skills, including proficiency in the Microsoft Office suite 

• Demonstrated capability to learn new software and systems quickly 

• Ability to prioritize and multi-task in a busy and sometimes ambiguous environment 

• Demonstrated independence and comfort in taking initiative on resolving issues within scope of responsibility 

• A tendency to think innovatively and explore new possibilities 

• A flexible attitude, loves to help others and is willing to take on new challenges! 

What we offer 

Delivering quality outcomes for colleagues, clients and guests is balanced with benefits:  

• We offer active career and professional development support, funding professional development activities and reimbursing one professional membership per year. 

• All Nousers enjoy flexibility around public holidays. We value the diversity of our workforce and understand that individuals may prefer to take alternative leave days instead of scheduled public holidays.   

• A collaborative bonus that reflects company performance is available to all permanent employees. 

• Paid vacation, extended health benefits, retirement savings plan, and more! 

Finally, some important details... 

Nous is an equal opportunity employer. We encourage individuals from equity-deserving groups to apply and share this in your application. Nous values a diversity of lived experiences, perspectives, and ideas as an asset in serving communities globally.  

If you have experience working on complex problems, are high performing and productive working in a fast-paced environment and want to be part of a dynamic team that puts people at the centre of everything, then we'd love to hear from you! 

To apply for a role at Nous in our Toronto office, you must have the right to work in Canada. 

Please note if you are successful in the recruitment process, you will be required to undertake background screening prior to your commencement at Nous.