National Skip Coordinator

Company Summary

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed  and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day. 

As a National Skip Co-Ordinator, you will provide service to customers, clients, team members, management, partners, and vendors. You will engage in communications via proprietary secured technology, telephone, email/text, and letter correspondence, to help facilitate: the successful location of assets, repossessions of assets, and redemptions as required according to company and legislative guidelines. You will distribute work to vendors and oversee their performance. You will also provide administrative and reporting support to team members and management.

HERE’S HOW YOU’LL CONTRIBUTE:

• Be an expert in the skip tracing, location, and recovery of financed assets (Moveable property)

• Must have and maintain appropriate licensing on order to perform skip tracing in Canada.

• Ability to coordinate a myriad of vendors to complete the end-to-end location and repossession process in a tactful, respectful, and efficient manner.

• Manage vendor performance and reporting to ensure that tasks are completed, and expectations met.

• Be an expert on Canadian geography, repossession laws, and best practices for PPSA enforcement.

• Must be detail oriented and be able to understand and prepare complex documentation, reporting, and update different host systems. Maintain detailed records.

• Firm understanding of the Privacy Laws, Personal Property Security Acts, and collections laws across Canada. Understanding of automotive sales regulations.

HERE’S WHAT YOU’LL BRING:

• Private investigator’s license or other recognized licensing that allows you to perform skip tracing in Canada.

• Two (2) to five (5) years of asset location, repossession, remarketing, and collections experience or combination of education and industry related experience

• Be well versed in the automotive finance lifecycle and have an understanding and interest in the automotive and powersports industry and vehicle values

• Proficiency with inventory management software, client maintenance software, collections software and Microsoft Office - Advanced user experience with Excel, Word, and Outlook

• Superb oral and written communication skills in English a must. Bilingual French/English is an asset.

• Excellent negotiation and de-escalation abilities

• Calm and respectful demeanor.

HERE’S WHAT SETS US APART: 

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

• Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials

• Group retirement savings plan with company match

• Paid holidays and generous paid time off

• Hybrid work arrangements

• Paid volunteer opportunities and charitable donation matching

• Employee recognition programs that include referral incentives

• Potential for performance-based incentives 

• The opportunity to participate in our stock purchase plan

• And more!

*As per terms of the employment agreement

The Great Place to Work® Institute has named FCT one of Canada’s Top 50 Best Workplaces, Best Workplaces in Canada for Financial Services & Insurance, Best Workplaces in Canada for Women, Best Workplaces in Canada for Inclusion and Best Workplaces in Canada for Mental Wellness. We’re also one of Achievers 50 Most Engaged Workplaces™ in North America.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.