Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
Please note: Visa sponsorship or relocation will not be offered for this position.
Do you want to be part of a high-impact team at Haleon Canada, driving growth in the Pain and Wellness portfolios? Are you a results-driven leader with the confidence to navigate complexity, build influential partnerships, and deliver strategic excellence? If so, the National Account Manager role — serving as Haleon’s ambassador to Costco — could be exactly the opportunity you’ve been waiting for.
Job Purpose:
Reporting directly to the Commercial Sales Lead, the National Account Manager (NAM) is a pivotal force in driving the Customer Team’s financial and market success. This high-impact role is entrusted with shaping and executing the customer and brand strategy for the Pain and Wellness portfolios, leveraging multi-year Joint Business Planning, dynamic cross-functional collaboration, and flawless execution of strategic initiatives.
As Haleon’s ambassador to Costco, the NAM will forge and nurture influential relationships with Costco’s Buying Teams. The NAM leads the charge in negotiating customer agreements that not only deliver on Haleon’s ambitious operating plans but also exceed customer expectations. By leading planning cycles, delivering compelling internal and external presentations, and fostering a culture of trust and partnership, the NAM unlocks value-creation opportunities and ensures the seamless execution of initiatives that propel both Haleon and Costco forward.
This is a unique opportunity for a results-driven leader to make a tangible impact — building bridges, driving growth, and setting new standards of excellence in a fast-paced, collaborative environment.
Why Join Haleon?
- Competitive compensation and annual bonus package.
- Comprehensive and flexible benefits program from day 1.
- Defined contribution pension plan with employer contribution.
- Optional Haleon Savings Plan with employer matching.
- We offer all new parents at Haleon 26 weeks of fully paid leave, regardless of gender or sexuality.
- Inclusive, diverse, and collaborative culture.
- Commitment to development and career progression.
- Hybrid model in a modern office located in Mississauga.
- Fitness centre, annual fitness subsidy, and bistro onsite.
Key Responsibilities:
This role will provide YOU with the opportunity to lead key activities to progress YOUR Sales career. These responsibilities include some of the following…
Deliver the Business Goals
- Deliver Gross Sales, Net Sales, Profit, Consumption and $Share growth objectives for Customer, by brand
- Drive and align Haleon’s strategic agenda with customer through effective multi-year Joint Business Planning
- Demonstrate Best in Class account management, driving growth in Revenue and Net Margin to help achieve and exceed our goals
- Develop and execute a strategic plan, with a clear path to goal achievement
- Prioritize and allocate investment budgets against key business drivers; optimize ROI-based trade spend
- Achieve new product distribution objectives for assigned categories
- Own and support managing Joint Business Plans. Build strategies that support both Haleon Brand and JBP goals
- Ability to be a successful sales leader, acting as the business leader including cross-functional team leadership, financial and analytical acumen
- Lead and influence through sales presentations, business reviews, and category updates using advanced data and data analytics
- Execute Haleon brand & Shopper-based in-store strategies with excellence (shelving, distribution, promotion, pricing)
Develop the Customer Relationship
- Develop exceptional customer relationships consistent with Haleon core values of trust and respect
- Be viewed as the category and shopper expert and partner of choice for customer category key initiatives
- Effectively network up and across the customer to ensure access to key decision makers
- Set objectives to be #1 in customer service
- Works with internal cross-functional partners in Demand Planning, Shopper Insights, Supply Chain, and product marketing teams to develop sales goals and achieve specified levels of business performance accuracy
Leverage the Team
- Role model collaboration as a key success behavior to achieve brand, shopper, and customer goals
- Be the voice of Customer, lead and communicate important initiatives and needs of the customer to deliver collaborative objectives
- Partner with Sales Strategy to ensure Customer needs are met and embedded in brand plans
- Partner with Category Management, Shopper Marketing and Insights to drive a Shoppercentric customer agenda
- Integrate Net Revenue Management guidance into promotion ROI and trade negotiation plans
- Partner with Sales Finance Team to measure impact of investment options against P&L priorities
- Partner with Replenishment Analyst to set and achieve #1 in customer service and on shelf availability goals
Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:
- Valid driver's license*
- Bachelor’s degree
- 3+ years direct selling experience with Costco in CPG or OTC
- 5+ years of retail account management and development experience
- Experience with Circana, Nielsen, PBI
* This position requires the employee to drive routinely on company business and allows for the provision of a company-leased vehicle. To be eligible for this position and a company vehicle, Haleon will need to obtain acceptable results from a license verification inquiry and driver’s abstract review against its safe driver program requirements.
Preferred Qualifications:
If you have the following characteristics, it would be a plus:
- Well-developed strategic and critical thinking capabilities, followed by strong attention to execution detail
- Effective communicator across different mediums (oral, written, face-to-face, and remotely via available and new technology
- Proven ability to Influence and collaborate effectively as part of a team and with key stakeholders
- Strong financial acumen, budget management skills, and proficiency in forecasting knowledge
- Excellent customer relationship skills
- Excellent persuasive selling skills
- Excellent Skills in Microsoft Office (Excel, Word, PowerPoint & Power BI)
#LI-Hybrid
Job Posting End Date
2025-12-31
Equal Opportunities
Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.
During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.
The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.
Adjustment or Accommodations Request
If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.
Note to candidates
The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.
