Marketing Operations Specialist

See what you can do with Prophix

Prophix helps finance teams work with greater flexibility and confidence through Prophix One™, our Financial Performance Platform. We bring planning, reporting, and automation together so people can focus on higher-value work instead of repetitive tasks. As we introduce more AI-enabled capabilities, you will be part of a human-centered innovation journey where intelligent tools support better outcomes while people lead the decisions that matter.

We're headquartered in the Greater Toronto Area, with teams and offices across North America, Europe, and Australia.

The Marketing Operations Specialist is an individual contributor role within the Revenue Operations team at Prophix, supporting the day-to-day operational operations and governance of our marketing technology stack. You'll work closely with the Marketing, Sales, and Operations teams to support, administer, and optimize a range of tools that power our go-to-market motion, ensuring systems are running cleanly, processes are documented and followed, and opportunities for improvement don’t go unnoticed. You’re someone who thinks in systems, picks up new technology quickly, and takes as much pride in a well-governed process as a well-executed campaign. You're comfortable with ambiguity, ask good questions, and leave processes better than you found them.

What You Will Do:

• Support the administration and day-to-day operations of marketing tools across a range of platforms supporting campaign execution and operational efficiency — managing user access, configuring features, maintaining governance standards, and serving as a reliable internal resource for teammates
• Respond to day-to-day requests from the Marketing team related to tool support, troubleshooting, campaign execution, and building out features or functionality
• Maintain marketing reports and dashboards to track tool usage, campaign performance, and pipeline activity, and flag anomalies or areas of concern when appropriate.
• Proactively identify gaps in tools, processes, and workflows; propose solutions and support or lead their implementation to improve team efficiency and operational effectiveness.
• Own and enforce governance standards across the marketing tech stack including documentation, intake processes, naming conventions, and data hygiene to ensure consistency as our stack and team evolve.
• Partner with Marketing, Sales, and Operations stakeholders to understand business needs, support tool adoption, and ensure marketing systems and processes align with broader go-to-market objectives
• If this role excites you but you don’t meet every requirement, we still encourage you to apply. At Prophix, curiosity, adaptability, and diverse perspectives matter. Your experience may be exactly what we need.

Required Qualifications

• 2–4 years’ experience in a marketing operations, sales operations, or related role
• Familiarity with B2B lead lifecycle and the systems that support it, including how data flows between marketing and sales tools and how changes in one create downstream effects in others
• Experience using a project management tool (e.g., Wrike, Asana, Monday.com, or equivalent)
• Demonstrated ability to pick up unfamiliar SaaS tools independently and become a functional resource for teammates
• Experience improving or standardizing processes including documentation, identifying inefficiencies, and seeing changes through to implementation
• Comfortable working cross-functionally with marketing, sales, and operations stakeholders
• Comfort using AI tools responsibly to support tasks such as research, drafting, or data review
• Professional proficiency in English (written and verbal)
• Must be legally entitled to work in the country where this role is located

Preferred Qualifications

• Experience with ABM platforms such as Demandbase or similar
• Experience with conversational marketing or chat platforms such as Qualified or similar
• Familiarity with Salesforce or similar CRM — comfortable navigating records and understanding how CRM data connects to marketing tools
• Proven ability to manage projects independently and within a team setting, with experience in structured project management methodologies or tools
• Familiarity with sales engagement tools such as Outreach or Salesloft
• Strong proficiency in Microsoft Excel for data organization, manipulation, and reporting

What Success Looks Like

• 30 days: You understand our tools, lead lifecycle, and people
• Within 90 days: You're a functional resource across your owned tools and are managing requests independently
• Within 6 months: You contribute ideas and, improvements, and teammates rely on you as a go-to resource for your own tools and processes
  

Why Join Prophix?

Prophix builds technology that helps organizations plan, forecast, and make better decisions through Prophix One™, our Financial Performance Platform. You’ll work with colleagues and customers across multiple regions, contribute to a platform used by thousands of organizations, and help advance our AI-enabled capabilities that support smarter, more human-centred work. You’ll also have opportunities to grow your skills, learn modern tools, and collaborate with leaders who value continuous improvement.

We offer flexibility depending on team needs and employee location, and our work is anchored in our values: Pursue Excellence, Build with Purpose, Create Wins for All, and Drive Continuous Innovation.

What’s Included for You?

• Comprehensive health, dental, vision, and mental-health coverage
• Retirement savings with employer contributions
• Parental leave top-up
• Annual wellness allowance
• Generous paid time off including vacation and sick time
• Social events, team activities, and opportunities to build community
• Opportunities to participate in Environmental, Social, and Governance (ESG) initiatives
• Quarterly Town Halls and Kickoffs that bring teams together to celebrate wins, share updates, and look ahead at what’s next
  

Compensation

The total target compensation for this role is $71,000 CAD to $76,000 CAD, in accordance with applicable pay transparency laws in Canada and the United States. Actual compensation will be determined based on factors such as skills, experience, location, and internal equity.

Apply Now!

If this feels like the right environment for you, we’d love to meet you and help you build your career as a Phixer!

Accessibility & AI Transparency

Prophix promotes an accessible hiring process. If you need accommodation at any stage, we’ll work with you. Some interviews may be recorded so our hiring team can review and assess responses fairly and consistently. As part of our commitment to Responsible AI, we use a small number of AI-supported tools to help with tasks like resume review, shortlisting, or creating interview summaries. AI is never used as the sole basis for hiring decisions, and your personal data is never used to train AI models. If you'd prefer not to take part in any AI-assisted step, just let us know and we’ll be happy to accommodate.