Market Intelligence Lead

Market Intelligence, Lead (12- Month Contract)

At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada.
 

Want to make a lasting impact amongst a community of creative thinkers, problem solvers, and high-performance application developers? We want to hear from you.

Join a passionate Market Intelligence team within the Strategy and Marketing department. This position is responsible for conducting and communicating marketing research and analysis that leads to customer insights that drive strategic and business outcomes, supports the development of strategic plans for internal clients and tracks performance to relevant benchmarks – for example, product positioning or target audience definition or market share tracking.

You’ll be responsible for:

• Market Research Thought Leadership - provide thought leadership in conducting and using market research with various lines of businesses, functional areas and with external stakeholders. Lead and partner with cross functional groups fostering data and research maturity and advance a culture of data-driven decision-making. This includes advocating for technical rigour and maintaining research standards.

• Executional Excellence - Strive for excellence in executing research studies with external suppliers, by deeply understanding business needs during the intake process, applying methodological rigour in research design, through to generating insights that anchor business decisions.

• Relationship Management- focus on building strong relationships with internal and external stakeholders/partners/vendors. Work collaboratively with teams across the organization to understand their data and research needs and provide appropriate support and recommendations.

• Story-Telling – Effectively communicate key insights behind research data in ways that are salient to internal and external decision-makers and other audiences; this includes writing, visualization and oral communications.

• Market Research Budget Management – day-to-day management of market research budgets that ensure efficient deployment of limited resources, assist in development of annual research plans and budgets.

You bring:

• University degree or post-graduate degree in Business, Marketing, Statistics, Economics, Market Research or equivalent combination of education and industry experience

• 5–7 (or more) years of industry experience (Financial Services/Payments industry preferred but not required), in any combination of market research, marketing, product management, account management, data analytics or related experience

• 3–5 years (or more) experience in market research, preferably supplier-side (but not required), that has equipped you to competently and confidently take the lead on complex research studies with minimal supervision, all the while managing different stakeholders and exercising good professional judgement

• Excel at both quantitative and qualitative research as well as secondary research – i.e., a market research generalist

• Excellent presentation skills with an ability design, write to deliver presentations to senior business leaders as well as technical & general audiences, with clear, concise & audience tailored messaging; proficiency in relevant software as required (PowerPoint, Microsoft Office Suite)

• Experience & familiarity with Data Analytics, Marketing and Communications and/or Product Management has given you a solid foundation to be both a number cruncher and a big picture thinker

• Strong problem-solving and diplomatic skills with an ability to clear roadblocks and resolve issues – bring a “can-do” attitude that fosters a positive and pro-active working environment

• Eligibility to work for Interac Corp. in Canada in a full-time capacity.

Interac requires employees to complete a background check that is completed by one of our service providers.  We use this service to complete the following checks:

• Canadian criminal record check;
• Public safety verification;
• Canadian ID cross-check;
• 5-year employment verification;
• Education verification; and
• If applicable, Credit Inquiry and Social Media Check

How we work
We know that exceptional people have great ideas and are passionate about their work.  Our culture encourages excellence and actively rewards contributions with:
Connection: You’re surrounded by talented people every day who are driven by their passion of a common goal.
Core Values:  They define us. Living them helps us be the best at what we do.
Compensation & Benefits: Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks.
Education: To ensure you are the best at what you do we invest in you

Please be aware of certain individuals fraudulently using Interac Corp.’s name and logo to offer fictitious employment opportunities. Interac Corp. will never ask, solicit, nor accept any monies in exchange for employment opportunities. Any such offers of employment are fraudulent and invalid, and you are strongly advised to exercise great caution and disregard such offers and invitations.

Please note that under no circumstances shall Interac Corp. be held liable or responsible for any claims, losses, damages, expenses, or other inconveniences resulting from or in any way connected to the actions of individuals performing such fraud. Further, such fraudulent communication shall not be treated as any kind of offer or representation by Interac Corp. or its subsidiaries and affiliates.