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TransUnion

Manager

Posted Yesterday
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Hybrid
Chicago, IL
Senior level
Hybrid
Chicago, IL
Senior level
Manage technical staff and multiple IT projects, ensuring successful completion and compliance with KPIs and SLAs. Oversee customer onboarding, manage relationships with stakeholders, and lead cross-functional teams using advanced project management skills and agile practices.
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Managers for Chicago, IL location. Manage technical staff for multiple team projects. Manage full life-cycle of large, complex cross-functional, multi-team IT projects and programs with considerable impact across multiple organizations in customer-facing environment. Accountable for successful deliveries and KPI achievements. Manage cross functional projects, business domain/systems capability leadership, resource planning, lead customer onboarding projects. Oversee strategic business relationships with customers. Lead customer onboarding projects with diverse teams, including vendors and consultants. Coordinate work and deliverables, provide appropriate communication to all project stakeholders (external and internal) including senior level management in order to ensure successful project completion and/or compliance of Service Level Agreements (SLA). Recommend and implement project structure and processes to meet new and challenging business needs using advanced project management skills. Responsible for maintaining relationships with major external customers and sales personnel, and acting as a product, process and/or system expert in handling complex design and implementation activities. Establish new and improved project, business and company standards. Ensure all existing standards and processes are in compliance on all projects. Plan and manage the resource capacity of teams to meet the current and future project needs. Technical environment: Ab-Initio, ETL tools including Transform; Informatica, EME, EB2, C/C++, Data Modeling, Kanban, Unix/Linux, scripting (Unix, Korn, Bourne) for new tables, views, queries, Autosys, Oracle and DB2 SQL Databases, MS Access, SQL Server Queries, FTP, SFTP, Connect Direct, Salesforce, Clarity, Data Gateway, RPA tools (WorkFusion, Power Automate), Lean-Agile, scaled Agile Framework (Scrum Master, Product Owner, SAFe Agilist, SAFe Scrum Master), FTP, SFTP, Connect Drive, Amazon AWS /Cloud, Version one, JIRA,
Rally, Gerkin; Python; SQL; Smartsheets; MS Project.
Job Requirements:
Bachelor’s degree in Computer Science or Computer Engineer or any Engineering field plus 5 years of progressive experience in IT project management or business intelligence or data analysis required. Required skills: Experience delivering IT technology services in project management in large, complex technical, customer-facing environment; demonstrated experience of Lean-Agile practices and principles, and using Agile project delivery approaches such as Scrum and Kanban; process automation; working on multiple projects (8-10) simultaneously and with RPA tools (WorkFusion, Power Automat); and with ETL tools (Ab-Initio) including Transform; proven successful experience managing projects/programs of $1M in budget/revenue; experience working with 3rd party vendors (software evaluation, onshore/ offshore workers); Informatica; Python; SQL; Smartsheets; MS Project; Agile (Scrum Master, Product Owner, Safe Agilist, SAFe Scrum Master) Jira, Rally; excellent communication, negotiation, relationship building skills, Some telecommuting permitted.
Benefits
TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.
$144,264 - $213,300/yr

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.
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Top Skills

C++
Python
SQL

TransUnion Burlington, Ontario, CAN Office

3115 Harvester Rd., Burlington, ON, Canada, L7N 3NB

TransUnion Toronto, Ontario, CAN Office

120 Adelaide St. W., Toronto, ON, Canada, M5H 1T1

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