Manager, Technology Strategy & Innovation

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Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be — and deliver — your best.  

We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 665,000 members, placing their best interests at the heart of everything we do.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere — come build tomorrow together with us.

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Role Summary

Reporting to the Director, Tech Strategy & Innovation, you will support the relationship between Data & Technology (D&T) and investment teams (private markets and public markets) through technology business partnering. Working closely with business leaders and technology teams, you will understand investment teams needs and business strategy, align technology priorities to business objectives and strengthen customer relationships.

This role offers the opportunity to shape future-focused technology and AI, support transformational change and foster a culture of innovation. You will help our investment teams achieve outcomes with D&T products and services, assess emerging technology opportunities and lead a team focused on cost transparency and value delivery.

You will be responsible for: 

• Build strong stakeholder relationships and understand customer needs, challenges and business strategy to recommend technology solutions, improve engagement and influence decisions. Develop and support customer technology strategies and roadmaps aligned to business objectives, assessing emerging technology opportunities and advising leaders on business performance implications. Drive customer success through proactive engagement, customer health metrics, issue response and liaison with technology teams, with a focus on value delivery. Develop expertise in D&T offerings to match products and services to customer needs. Use an enterprise-wide understanding to identify trends and innovative solutions, anticipate the technology implications of business strategy and support informed leadership decisions. 

• Partner across D&T and with the Technology Product and Services team to align innovative programs and investment-focused initiatives to evolving business needs. Champion core technology programs and D&T priorities, question established processes and share learning to strengthen continuous improvement and effectiveness. 

• Support on the learning and development of investment team focusing on AI platforms and tooling customized to their daily workflow/use cases.  

Required Skills & Experience 

• A bachelor's degree in a relevant field and 6–10 years of experience in technology-driven roles. 

• Proven management experience in technology business partnering or a related function, with a customer experience focus and the ability to translate business needs into technology solutions. 

• Demonstrated program or workstream leadership, including integrated planning, dependencies, risks, decisions, governance and executive reporting across multiple stakeholders 

• Practical AI literacy and the ability to explain chat versus agents, assess common solution patterns and make sound tool choices without requiring deep software-engineering expertise. 

• Experience designing and facilitating training, coaching or leadership sessions and driving change adoption with measurable participation, proficiency, usage and feedback outcomes. 

• Familiarity with enterprise architecture and IT governance frameworks, plus strong business acumen spanning strategy, operations, market dynamics and emerging technology trends. 

• Executive-level influence and communication, with the ability to translate technical concepts for nontechnical audiences, navigate ambiguity and build trusted cross-functional relationships. 

• Exceptional strategic thinking and problem-solving skills, independent sound judgment and resilience in complex situations; the ability to earn trust through data-based insights, results and influence. 

• Effective team leadership and a track record of leading technology teams and innovation initiatives. 

• Clear communication of technical concepts to non-technical audiences, with strong coaching, conflict resolution, relationship-building and influence management skills. 

Preferred Skills & Experience  

• Familiarity with Capital Markets or Private Markets (private equity, infrastructure private capital, ventures) , including financial markets, investment products and investment analytics, is strongly preferred. 

• Experience with one or more enterprise AI platforms, such as Microsoft 365 Copilot, Copilot Studio, Copilot Cowork, Claude or Gemini; mastery of every platform is not expected. 

• Experience with low-code automation, Power Automate, enterprise connectors or agentic workflows. 

• Experience supporting enterprise AI adoption, responsible AI practices, governance or value measurement. 

We believe that time together in the office is important for OMERS and Oxford, the strength of our employees, and the work we do for our pension members. In delivering on our pension promise, keeping us connected to our work and each other, our flexible hybrid work guideline requires teams to come in to the office 4 days per week. 

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.

As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.

Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.