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Toronto Blue Jays

Manager, Strategy

Posted 12 Days Ago
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In-Office
Toronto, ON, CAN
Mid level
In-Office
Toronto, ON, CAN
Mid level
Supports organizational and departmental strategy development, defines objectives and KPIs, assesses risks and opportunities, and manages implementation plans. Leads cross-functional initiatives through research, quantitative analysis, stakeholder engagement, solution design, and recommendation development. Coaches junior team members, builds team capabilities, and contributes to team culture. Requires collaboration across ticketing, marketing, partnerships, fan experience, concessions, and game day operations.
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The Toronto Blue Jays are looking for a Manager, Strategy to join our Strategy & Analytics department.

Overview

The Strategy team is a trusted partner in the development and execution of long- and short-range strategies, working cross-functionally with the entire business on key initiatives. Examples of work this role may tackle, include:

  • Supporting executive leaders through a process to develop a 3-year organizational strategy 
  • Helping departments translate the 3-year strategy into an actionable annual project plan 
  • Working with ticketing, marketing, and partnerships to develop and execute a strategy to increase the number of corporate season ticket members 
  • Performing research on new technologies (e.g., AI) and working with key stakeholders to identify relevant applications across the business 
  • Evaluating options and developing a business case for building a Kids Zone at Rogers Centre 


Responsibilities
 

Support strategic planning for TBJ Business Operations and individual departments (ticketing, marketing & sales, fan experience & concessions, partnerships, and game day operations) by: 

  • Outlining objectives and defining KPIs 
  • Identifying and assessing risks and opportunities 
  • Developing and managing implementation plans 

Support cross-functional teams to solve key business challenges by: 

  • Ensuring a common understanding of the goals and objectives 
  • Developing robust approaches and project plans
  • Gathering input from relevant stakeholders 
  • Designing solutions and supporting implementation 

Manage and execute strategic initiatives by: 

  • Identifying and framing problems 
  • Conducting market research and gathering input from stakeholders across the business
  • Performing quantitative analyses 
  • Summarizing recommendations to support decision making

Contribute to the growth and development of the Strategy & Analytics team by: 

  • Coaching junior team members 
  • Developing new capabilities 
  • Staying up to date with industry trends 
  • Playing an active role in the development of team culture 

Qualifications 

  • 3-4+ years' experience in business analytics, management consulting, strategy and operations, or a related field 
  • Bachelor’s Degree in related field
  • Desire to work collaboratively with stakeholders across the business 
  • Critical thinker with an ability to effectively communicate complex concepts 
  • Ability to interpret and analyze data to support decision-making 
  • Team player with a willingness and curiosity to push past assigned work 
  • Strong stakeholder management skills 
  • Legally eligible to work in Canada 
  • Ability and willingness to work evenings, weekends, and holidays as required 

Salary: The anticipated base compensation range for this role is $80,000 - $90,000. In addition to your base compensation, you will enjoy discretionary bonus opportunities, vacation entitlements, a comprehensive benefits package, and front‑office perks that reflect the excitement and community of working in baseball.  
 

Position Status: Vacancy 

WHAT WE OFFER TO YOU 

  • Commitment to our team - we want you to succeed!  
  • Ongoing, hands-on training to help you develop your skills 
  • Excellent employee discount to use towards Blue Jays gear 
  • A unique employment experience working for the only MLB team in Canada

Blue Jays has a strong commitment to diversity, accessibility and inclusion. Everyone who applies for a job will be considered. We encourage individuals from underrepresented groups to apply and join us in shaping the future of our club. Together, we will build a team that reflects the richness of the game and the communities that we represent.

Throughout the recruitment process, we are dedicated to working with candidates who have accessibility needs to ensure they have the necessary support to perform at their best. Questions regarding accessibility throughout the recruitment process can be directed to [email protected].

HQ

Toronto Blue Jays Toronto, Ontario, CAN Office

Toronto, Canada

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