We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you'll be doing
Reporting to the Director, Platform Strategy, you will be a critical partner to senior leadership as we build the bank of the future. This role is designed for someone who thrives at the intersection of strategy, operations, and executive communications—helping shape priorities, drive governance, and enable transformation across the eCRM Enablement portfolio.
At CIBC we enable the work environment most optimal for you to thrive in your role you’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-2 days per week on-site, while other days will be remote.
How you’ll succeed
Strategic governance & portfolio management - Develop a deep understanding of eCRM Enablement operations, including strategic direction, business roadmaps, and performance metrics. Own the governance model that ensures alignment and accelerates transformation initiatives.
Executive communications & leadership support - Partner with the VP and senior leaders to craft compelling narratives and executive-ready materials that articulate strategy and impact. Prepare leadership for high-profile forums—board updates, cross-functional reviews, and strategic planning sessions.
Operational excellence & knowledge management - Track and record key decisions, actions, and outcomes across initiatives. Maintain a centralized knowledge repository for easy access to critical information. Coordinate the team’s operating cadence, including engagement planning, retrospectives, and reporting.
Process improvement & cross-functional collaboration
Identify and implement process enhancements to drive efficiency and impact. Confidently partner with diverse functional groups, engaging the right subject matter experts and resolving ambiguity where it exists.
Who you are
You can demonstrate 1-2 years of work experience with executive presentations, storytelling, and stakeholder engagement.
You can demonstrate 4 to 6 years of work experience in strategy, business management, or consulting roles. It’s an asset if you have this relevant experience within financial services industry.
You can demonstrate exceptional communication and presentation skills with strong organizational and project management capabilities and have high attention to detail and ability to work in a fast-paced environment.
You are a strategic operator and can balance big-picture thinking with operational discipline to deliver measurable outcomes.
You thrive in fast-paced environments, managing multiple priorities with precision.
You build trust across teams and inspire alignment through relationships and influence. You proactively seek opportunities to streamline processes and elevate impact.
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
You're driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.
You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
#LI-TA
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 27th FloorEmployment Type
RegularWeekly Hours
37.5Skills
Analytical Thinking, Business Effectiveness, Cross-Functional Collaboration, Executive Presenting, Knowledge Management, Operational Governance, PowerPoint Presentations, Prioritization, Problem Solving, Relationship ManagementCIBC Toronto, Ontario, CAN Office
Square, 81 & 141 Bay, Toronto, Ontario, Canada
