Manager, Quota and Capacity Planning

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Manager will be joining our Quota and Capacity Planning team, where they will be supporting regional Sales and Strategy teams in the Specialists business through the company’s annual quota planning cycle. This position will require developing a deep and intimate understanding of the business, GTM changes and forging relationships with Sales Leaders, Strategy, Sales Compensation and cross functional teams.
Responsibilities

• Serve as the dedicated Quota Business Partner for the Specialists group — supporting quota allocations, adapting to GTM decisions, and ongoing quota maintenance throughout the fiscal year
• Lead preparation of content for high-stakes planning reviews and executive audiences, translating complex operational details into compelling, data-driven narratives
• Develop and own data reporting projects and models to drive insights for Specialist Sales and Strategy teams, including role and product level breakdowns together with M&A impacts onto quotas
• Advise regional Specialist teams on the impact of GTM decisions and comp plan changes on quota structures during the annual G4G planning cycle and throughout the year
• Assist the Quota and Capacity Planning team in finding opportunities for increased optimization and effectiveness in our existing processes and models

Required Skills/Experience

• 6+ years of professional experience in Sales Operations, Sales Strategy, FP&A, Finance, Strategy or a related field, with a strong background in program management
• Comfortable in an environment where priorities change rapidly from varying GTM decisions and requires the ability to pivot seamlessly to new projects
• B.S. in a quantitative discipline (e.g. Statistics, Math, Finance, Engineering, Business or related field)
• Strong critical thinking and analytical skills; ability to analyze ambiguous problems and drive toward recommendations
• Exceptional written and verbal communication skills; ability to distill complex operational details into clear, high-impact presentations for executive audiences
• Power-user proficiency in Excel; ability to communicate insights clearly in Google Slides or PowerPoint
• Proven core values based on collaboration, transparency, equality, and putting the customer first

Nice to Have Skills/Experience

• Familiarity with quota setting methodologies, consumption models, sales coverage models, and territory alignment
• Knowledge of Snowflake, SQL and Claude with interest in developing further expertise
• Ability to quickly ramp on Salesforce collaboration and planning technologies (Google Workspace, Anaplan, Slack)
• Comfortable operating in a fast-paced environment where priorities shift rapidly due to GTM decisions, with the ability to pivot seamlessly
• Capable of working well under deadlines and juggling multiple priorities; strong meeting management skills

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.