Manager, HR Controls Testing & Reporting Insights

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Manager, HR Testing & Reporting Insights plays a critical role in advancing a regulatory‑driven and credible approach to risk management within HR. This role is responsible for strengthening HR’s ability to measure, monitor, test, and report on key risks and controls, ensuring alignment with regulatory requirements, enterprise control expectations, and HR policies and guidelines.

What will you do?

• Design and lead a first line testing program for HR key controls to assess control design and operating effectiveness

• Conduct and oversee risk and control assessments across HR, maintaining clear and accessible results for identifying patterns, trends, outliers and risk signals; and develop informed data that can be leveraged by the risk/control owners (1Lod) and reviewed by the 2LoD or 3LoD

• Test key controls across key domains, including culture, compliance and model risks-along with other governance practices-to translate results into clear insights and provide ongoing insights to HR’s risk posture and control effectiveness

• Partner with the HR Governance Team to strengthen visibility and transparency of risk across HR while developing HR Risk and Governance reporting for executive-level briefings

What do you need to succeed?

• Strong foundation in risk management, controls testing, and reporting within a highly governed, regulatory‑driven environment

• You are comfortable designing and executing testing and monitoring programs, translating complex results into clear insights, and coaching HR professionals on remediation and continuous improvement

• As a collaborative and solution‑oriented professional, you are able to work effectively across HR functions and with second‑ and third‑line partners, manage multiple priorities, and consistently deliver high‑quality outcomes that strengthen HR’s risk and compliance practices

• Excellent communication and writing skills with the ability to simplify complex risk concepts

• Demonstrated ability to operate in a highly governed, regulatory-driven environment with a focus on accountability and continuous improvement

Qualifications:

• At least 5 years of strong experience in designing testing programs that identify and test key controls with a developed ability to communicate test results and coach professionals on remediation plans

• Notable experience with developing sophisticated monitoring and reporting mechanisms through Excel, PowerPoint, Tableau or any other data management/reporting tools

• Understands and leverages AI models judgmentally to facilitate effective and efficient monitoring, testing and reporting for broad audiences

• Great attention to detail, and data-oriented with ability to understand nuance/unique situations and propose alternative solutions based on risk management principles and best practices 

• Solution‑oriented, collaborative leader with a proven ability to work effectively across cross‑functional teams

• Highly organized and proactive with the ability to manage multiple priorities and meet deadlines

• Bachelor’s degree in business or Certified Internal Auditor (CIA) designation

What's in it for you?

• The opportunity to move along a variety of career paths with amazing networking potential

• Flexible Benefits from the day you join to meet the needs of you and your family

• We’re committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potential

• We’re honoured to be recognized as a 2025 Best Workplaces in Ontario by Great Place to Work® Canada

• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®,  for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health

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The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.  

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected].

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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