Manager, Commercial Underwriting

The Opportunity

You'll be joining a collaborative Commercial Insurance leadership team dedicated to driving profitable growth and delivering exceptional broker experiences across Ontario. We foster a culture of empowerment, continuous learning, and professional excellence, where leaders are encouraged to innovate, develop talent, and make a meaningful impact on business results. If you're passionate about underwriting, people leadership, and building strong market relationships, this is an exciting opportunity to help shape the future of our Commercial Insurance business.

What to Expect

• Drive the profitable growth of Definity's commercial auto and property insurance business in the region.
• Lead a team of underwriters in selecting mid-to-large market auto and property risks that generate an underwriting profit.
• Maintain a profitable mid-market commercial insurance portfolio.
• Achieving profitable growth targets within the Ontario Region
• You’ll support the Regional Director in effectively communicating and successfully implementing Commercial Insurance strategy for mid-market and large market underwriting.
• You’ll develop, coach/mentor and manage the performance of Direct Reports, including identification of areas where performance improvement plans are needed to ensure achievement of business, functional and individual productivity levels, profitability targets, service level agreements, and KPIs.
• Ensure adherence to corporate underwriting and quality control initiatives to ensure the achievement of Return-on-Equity targets.
• You’ll help build a culture of high performance and sustained profitable growth by promoting and supporting an environment that encourages productivity, collaboration, teamwork, and a high level of professionalism.
• You’ll ensure that your team is compliant with federal and provincial regulations as related to Auto and Property Insurance.
• You’ll collaborate with the Vice President, and the Business Development team to define and execute a regional broker relationship management strategy to drive profitable and sustainable growth of the commercial insurance portfolio within the Region.
• You’ll support direct reports in building and managing relationships with assigned brokers and the broader broker network within the region.

What you Bring

• University degree or a college diploma or the CIP designation is required
• Minimum of 5 years commercial insurance experience
• Minimum of 2-3 years leadership experience
• Proven ability to develop and maintain positive broker relations
• Exceptional customer service, verbal and written communication skills
• Strong management and leadership skills with the ability to build and maintain effective relationships with business partners and Brokers
• Leadership experience in guiding a team through sustained organizational change
• Strong ability to influence and effectively negotiate with stakeholders

Salary Range: $106,500-$156,500

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

This position is being posted to fill an existing vacancy.

Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success. 

What’s in it for you?

• Hybrid work schedule for most roles
• Company share ownership program
• Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents 
• Wellness and recognition programs 
• Discounts on products and services

Go ahead and expect a lot — you deserve it.

It’s better here — but don’t take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].

As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).

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