Coordinates freight movement and shipment activities, communicates with customers and internal teams, maintains carrier relationships, negotiates with customers and carriers, follows customer-specific procedures, completes training, and provides team support. The role requires bilingual English and French communication, strong organization, problem-solving, multitasking, urgency, independence, teamwork, and the ability to work effectively in a fast-paced environment.
Company Description
From humble beginnings more than 60 years ago, The Manitoulin Group of Companies was built on the principles of hard work, integrity, and a strong desire to succeed – values that remain with us today.
Manitoulin strives to be an integral part of our customers’ daily operations. Our decisions are centered on building lasting relationships and earning a level of trust that comes from years of industry experience. These are achieved through innovative technologies, consistent training, and improved efficiencies at every stage of our operations.
Job Description- Handle all assigned customer requests for freight movement
- Collaborates and communicates with logistics technicians, customer service representatives, Sales staff, and others involved in the shipment and receipt of products about information related to the shipment.
- Builds and maintains carrier relationships.
- Successfully conducts and completes all assigned training.
- Participates in continuous improvement training and trains others.
- Negotiation with both customers and carriers.
- Maintain and follow all SOPs for various customers.
- Provides additional backup support for the team when required.
- Communicate with customers on a regular basis on any shipments being handled.
Qualifications
- Quick learner with the ability to handle multiple tasks simultaneously, maintain focus, and adapt to a variety of challenges
- Ability to conduct detailed procedures in a time constrained environment
- Good written and verbal communication skills in both English and French
- Strong sense of time organization and urgency
- Able to work independently and within a team
- Strong problem solving
- Effective Negotiation Skills
- Ability to work in a fast paced environment
Additional Information
What do we offer to you?
- Competitive wages
- Comprehensive Benefits Program
- Profit Sharing Opportunities
- Opportunities for growth and advancement
Manitoulin Group of Companies Cambridge, Ontario, CAN Office
Cambridge, Canada
Manitoulin Group of Companies Mississauga, Ontario, CAN Office
Mississauga, Canada
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