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TMT Communications

Junior Marketing & Outreach Representative

Sorry, this job was removed at 08:48 a.m. (EST) on Monday, Feb 24, 2025
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Ontario, ON
Ontario, ON

Our firm is an outreach organization sponsored by some of the most prestigious and nationally recognized clients. We are one of the fastest-growing outreach programs in our area with a network impacting thousands of individuals nationwide. Our mission is to ensure that our members have communication outlets and services to better their economic circumstances; we significantly improve the tools necessary to provide stability for low-income families in the Ontario, California area. Our Junior Marketing & Outreach Representative team is our greatest asset, and we strive to create an environment where everyone has the tools, feedback, and opportunity to excel and grow professionally. 

The Junior Marketing & Outreach Representative acts as a liaison between our outreach program and its members or potential members. This individual is responsible for assisting members or potential members with issues and/or inquiries they may have about their applications. The Junior Marketing & Outreach Representative is also responsible for receiving and addressing member inquiries, resolution of member complaints, client education, retention of membership. 

Junior Marketing & Outreach Representative Responsibilities:

  • Interacting directly with customers to provide information in response to inquiries, concerns, and questions about their product offers.
  • Assisting members in enrollment and provider services.
  • Following-up on customer inquiries and complaints that have not been resolved.
  • Communicating effectively to members to ensure members understand expectations of their concerns.
  • Performing research on billing inquiries and claims to provide service.
  • Acting as a liaison between the member and various departments to address concerns.
  • Additional duties as assigned.

Junior Marketing & Outreach Representative Requirements:

  • Strong interpersonal and communications skills
  • Maintains a high energy attitude
  • Interested in learning work ethics and motivational skills
  • Strives for growth in a team dynamic
  • Open to management training

#LI-Onsite

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