Junior Business Analyst - ERP-2

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values. People like you!
 

Job Description

This is a great opportunity to join a dynamic and established global ERP team in an entry-level Junior Business Analyst position, The Junior Business Analyst role focuses on understanding and analyzing business processes and translating these into functional business requirements for an Enterprise Resource Planning (ERP) system. This role works directly with key business leads to collect business requirements, prepare functional specifications, prototype defined functionality and assist in the configuration and testing of system changes and deployments.

You will work closely with the ERP project team, Business Process Owners, Business Analysts from other functions, and the wider IT team to ensure timelines are achieved and key business requirements are delivered successfully. This role is based onsite out of our Mississauga office location.

WHAT’S IN IT FOR YOU? 

• Competitive compensation/pay package
• Dental/Vision/Medical benefits
• Life Insurance
• Health Spending Account
• Employee Support and Mental Wellness
• Competitive matched retirement savings program – RRSP
• Be part of a long standing and stable industry leader

WHEN YOU JOIN US YOU WILL BE;

• Gathering Requirements – meeting with business stakeholders to identify business needs and issues related to As-Is processes and map these to To-Be processes
• Documenting Requirements – creating clear and concise documentation including business requirements (BRDs), functional specifications (FSDs), process flows, user stories and data mapping
• Data Analysis – extract and analyze existing data to identify trends and issues. Provide informed analysis to business stakeholders and other team members
• System Configuration – assist with the configuration of the ERP system based on documented requirements
• Testing and quality assurance – participate in test phases including configuration testing, conference room pilots (CRPs), integrated conference room pilots (iCRPs) and user acceptance testing (UAT)
• Incident and Problem identification and resolution – provide second level support to business users to identify and resolve issues, identify underlying problems and answer questions related to the ERP system
• User Training and documentation – support user training through developing training content and delivering user training. Prepare end user documentation including reference guides, manuals, and cheat sheets.

OUR IDEAL CANDIDATE; 

• Understanding of business processes and data analysis
• Awareness and basic understanding of ERP systems (e.g. Oracle JD Edwards, Microsoft Dynamics 365, SAP) 
• Proficiency with Microsoft Office Suite including MS Excel, Visio, Word, PowerPoint
• Customer Service mindset and experience 
• Bachelor or University degree 
• Certifications in Business Analysts or System Configuration would be an asset

Additional Skills: 

• Ability to present information clearly and concisely to multiple audience
• Collaboration facilitation skills e.g.: activity identification, process mapping, ideation, retrospective 
• Business process flows and modelling
• Ability to learn new technologies quickly
• Flexible to travel and work across time zones 

Benefits of Employment: IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employee's sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.
 

Diversity and Equal Opportunity Employment: IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.