TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
_Quality Assurance Analyst I
Location: Remote (Canada)
Job Function: Retirement and Benefits Solutions
Status: Permanent full-time
Requisition: R-22669
Join our Team and What We'll Accomplish Together
TELUS Health is expanding our Defined Contribution (DC) Pension team to support the onboarding and migration of new clients to our industry-leading solutions. We're looking for a QA Analyst with a strong analytical mindset, exceptional attention to detail, and a passion for solving complex problems in a collaborative environment.
In this role, you'll partner with business and technical stakeholders to translate requirements into effective test scenarios, validate complex pension processes, and help deliver a seamless client experience. As part of a collaborative team, you'll play an important role in ensuring the quality and reliability of solutions that support our clients and their members.Through continuous mentorship and hands-on learning, you'll deepen your expertise, take on meaningful challenges, and contribute to the continued growth and success of TELUS Health.
What You'll Do
Design & Execute Testing: Analyze requirements and technical documentation to create, maintain, and execute comprehensive test scenarios and test cases.
Validate Complex Processes: Verify pension-related calculations, business rules, and system functionality to ensure accuracy, quality, and a seamless client experience.
Collaborate Across Teams: Partner with Business Analysts, Developers, Product Owners, and QA Leads to clarify requirements, investigate issues, and support defect resolution.
Drive Quality Outcomes: Identify risks, report defects, track testing progress, and help ensure high-quality solutions are delivered on time.
Contribute & Grow: Share knowledge with colleagues, continuously build your expertise, and support a culture of quality and continuous improvement.
What You bring
1 year of Quality Assurance experience (or equivalent through internships/co-ops)
University degree or college diploma in Math, Computer Science, or a related field
Clear, confident communication skills with ability to debate logic errors with engineering teams.
High comfort learning new enterprise software tools quickly.
Exceptional mental math and logical reasoning skills.
Self-directed, and comfortable navigating ambiguity where answers are missing, while proactively asking questions to find clarity.
Strong analytical and problem-solving skills, with a detail-oriented approach and the ability to apply structured thinking to complex testing scenarios.
Great-to-Haves:
Experience with pension workflows and business processes
Experience with Azure DevOps (ADO) for test management and defect tracking
Selenium and Java scripting experience — Experience with test automation (maintaining existing scripts preferred; writing new scripts is a bonus)
What TELUS Health Offers You
Comprehensive total rewards package highlighting competitive salary and paid time off, with a flexible benefits plan to meet the needs of you and your family
Generous company matched pension
Flexible ways of working with the option to work remotely, in-office, or in a hybrid environment
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more …
Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location.
Job Posting Vacancy Type: This is for a current vacancy
Expected annual base salary range for this role is: $50,000.00 - $60,000.00
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
TELUS Toronto, Ontario, CAN Office
25 York St, Toronto, Canada
