JR-202425381 Retail Incentives Specialist

Description
***This role is categorized as hybrid. This means the successful candidate is expected to report to the Oshawa Elevation Centre, three times per week at minimum.*** The Retail Incentive Specialist is a crucial member of the 'Go to Market' Retail Excellence Team. This role is the primary source of communication to the Dealer Network for all incentive programs and works closely with each marketing team to develop programs that create excitement in the marketplace but are simple to understand and execute.Manage all aspects of Home Office Letter CommunicationsManage Assistant Incentive Specialist (direct report) as part of daily operationsWorks with a high level of confidentialityParticipate in confidential retail planning discussions regarding incentive development and go to market strategiesIntegrate with various stakeholders including brand teams, digital teams, and financial partners to ensure incentive executionLiaise with various people in the organization to ensure HOL compliance with all audit requirements: Legal / Dealer Org / Brand Teams / Finance / Leadership / CCAManage authoring for all HOLs in English French/ Publish and communicate HOLs to GM internals and DealersInteract with all levels of field staff to resolve Dealer questions and concernsMeet critical daily /monthly program timelinesProvide guidance and clarification to BARS and Regional Staff on marketing program and vehicle incentivesMaintains HOL Home page Incentive Offer Management System (IOM): system of record for all incentive programsAttend daily/weekly calls as required to maintain/test current and next buildAttend after hours testing meetings with the AutoData teamPrimary Canadian business representative for incentive authoringWork with developers to create solutions for authoring and delivering incentive messages in a bilingual marketEnsured system compliance with all Canadian audit requirementMaintain and test incentives in IOM enabled Apps on GC such as Vin Lookup tool and Search Programs (IOM enabled Apps) on GCSupport all stakeholders in triaging issues with various integrationsKey contact for CONNECT project, ensuring Canadian incentive requirements are met and participating in testing of the new toolAssist with Special ProjectsSupports the execution of MAB meetings (Marketing Advisory Board)Creating efficiencies with Dealer CommunicationsProviding training for new Field Staff and Digital StaffSupport additional projects as needed
Additional Description
Competencies Behaviours:Post Secondary Education requiredExcellent written communication skillsHigh level of leadership and coordination skillsAbility to manage time independently and meet deliverable timing is criticalHigh level of interpersonal skills to work effectively across the organizationHigh level of accuracy with a focus on attention to detailFocus speed of throughput is importantDemonstrates strong organization capabilityDealing with ambiguity and sound judgment: must be able to construct a program from minimal informationProcess management: must be able to follow a process through to completionFlexibility in terms of working hoursMust have experience in HOL interpretation, incentive programs and compatibilitiesField and/or Dealer experience considered an assetFlexibility to work outside regular business hours on occasion, as required, to meet project deadlines, support program execution, or accommodate business needsGM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE
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