Intermediate Technology Specialist, Quality

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.

The Opportunity:  At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you. 

Come be part of a collaborative technology team where quality, innovation, and continuous improvement are at the heart of delivering exceptional digital solutions. In this role, you will help ensure the reliability, performance, and quality of applications by developing test strategies, building automation frameworks, and partnering closely with cross-functional teams to support continuous delivery. You will play a key role in advancing testing practices, improving processes, and providing technical guidance that enhances both customer and business outcomes.

Join one of the region’s top employers and be part of something that truly makes a difference. 

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement, and there may be some roles that are required to work in our office more than the minimum requirement.

What you’ll do:

• Build, maintain and optimize new/existing automation frameworks.
• Create and execute Test Strategies, Test Plans and Test Cases.
• Perform automated and manual testing.
• Lead/Assist with test analysis and participate in technical analysis meetings.
• Identify and document defects until resolution.
• Work on production support tickets to ensure their resolution and that it meets our business partners requirements.
• Effectively communicate and explain defects to team members, assist team in bug fixes.
• Provide technical guidance to peers and/or end-users regarding technologies that enable continuous delivery of shared solutions.
• Assist in the maintenance of existing internal processes and quality system management documentation to uphold quality Standards.
• Inspect systems and processes to identify opportunities for improvements to workflow and enhanced efficiencies.

What you’ll bring:

• Bachelor’s degree in computer science, College diploma or equivalent work experience
• 3-5 years of experience with Software testing practices such as test planning, test execution and defect tracking.
• 2+ years of experience in test automation.
• Sound knowledge of QA practices, tools, methodology and processes.
• Relevant experience with testing tools such as Azure DevOps and automation tools such as Robot Framework, N-Unit, JMeter, TestComplete, Ready API etc.
• Experience with Test Management tools such as Microsoft Azure DevOps.
• Strong knowledge of C#, and JavaScript
• Knowledge of various development and scripting languages  
• Knowledge of test automation concepts and automated test execution. 
• Knowledge of web service testing tools such as SoapUI, Postman.
• Experience with XML file manipulation, SQL and GITHUB
• Ability to work both independently and as part of a team.
• Self-motivated, detail-oriented, proactive, and collaborative.
• Awareness and understanding of cultural diversity.
• Experience in Agile and knowledge of CI/CD will be an asset.
• Have or working towards QA Certification considered an asset.

What’s in it for you:

• Career Growth: Regular learning sessions and development opportunities 
• Total Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pension matching 
• Time Away: Competitive vacation plus one paid volunteer day each year
• Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach

At Equitable, we’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at [email protected]. We’re happy to help.
Your base pay will be based on your skills, qualifications, experience and education. In addition to your salary, this role is eligible for a discretionary annual incentive award tied to business performance, plus a wide range of competitive benefits.
If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included.

Reports To: Technology Manager, Digital
Department: Individual IT
Term: Permanent Full-Time

This position is open and we are excited to find the right person to join our team. 
 
As part of the recruitment process, you will need to go through background screening, as per our company policy. 

#LI-Hybrid