Jobs at Equitable

Supports the Learning and Development team by coordinating orientation programs, training logistics, learning management system administration, course materials, communications, dashboards, and educational events. Facilitates training, maintains documentation and SharePoint resources, resolves delivery issues, manages registrations and inquiries, and provides administrative support to HR stakeholders and vendors.

Manage Azure API Management services and integrations, support Azure data platforms, and develop CI/CD automation, infrastructure as code, deployment scripts, data pipelines, monitoring, logging, and alerting. Coordinate releases, architecture reviews, troubleshooting, operational support, and platform improvements across security, scalability, performance, and cost. The role also delegates technical work and contributes to project planning, risk management, and stakeholder collaboration.

Leads Equitable’s enterprise third-party risk management, procurement, vendor governance, strategic sourcing, contract negotiation, supplier performance, and cost optimization programs. Ensures compliance with OSFI Guideline B-10, provides oversight of significant third-party relationships, reports risks to senior leadership, strengthens operational resilience, and manages a high-performing team while partnering across Risk, Legal, Compliance, Finance, Information Security, Privacy, and business functions.

Design, develop, test, document, and implement scalable applications and database solutions for individual insurance core systems. Collaborate with product owners, business partners, and technology teams to deliver software, resolve production issues, recommend technologies, and improve release practices. The role requires strong COBOL, SQL Server, Transact-SQL, and Ingenium expertise, along with independent problem-solving and effective communication.

Leads the Individual Insurance project portfolio, aligning priorities with strategic objectives and business goals. Oversees portfolio planning, initiative intake, governance, resource allocation, risk management, reporting, and delivery across agile, waterfall, and hybrid methodologies. Chairs portfolio steering committees and leads Project Managers and Business Analysts through coaching and performance management. Partners with senior leaders and cross-functional teams to resolve competing priorities, optimize resources, and deliver business value.

Designs, develops, and maintains data and reporting assets; builds data pipelines for Power BI; automates manual processes; collaborates with analysts, actuaries, and stakeholders; ensures data quality, governance, and integrity; and applies best practices across the data lifecycle.

Support individual life policyholder taxation, actuarial inforce policy management, year-end reporting, illustrations, tax calculations, and related inquiries. Develop and enhance automation tools, review tax and illustration systems, validate calculations and rates, approve software specifications, sign off on process changes, and participate in process improvement projects. The role requires advanced Excel and VBA, SQL, coding knowledge, strong analytical skills, and familiarity with life and health insurance products.

Own the vision, roadmap, and backlog for Equitable’s Client Portal experience. Translate client and business needs into prioritized features, guide initiatives through discovery and delivery, manage stakeholders, and coordinate with business, UX, technology, and Agile delivery teams. Use client feedback, analytics, and business outcomes to inform product decisions and continuously improve the digital experience.

Supports group insurance underwriting operations by setting up new issues, policy booklets, amendments, employee data, plan designs, rate confirmations, renewals, and case files. Performs data entry, audits, tracking, online policy posting, and coordination with internal teams to ensure accurate customer materials, claims setup, billing, and renewal calculations. This is a permanent, hybrid entry-level role in Waterloo, Ontario.

Analyzes and documents enterprise workflow automation requests, defines technical solutions with business and IT partners, prioritizes enhancements, identifies process improvements, and supports quality assurance testing. The role requires translating business needs into functional requirements, use cases, process flows, and reliable solutions while ensuring project standards, audit controls, and stakeholder expectations are met.

Develop and maintain automated testing frameworks, create test strategies and cases, perform manual and automated testing, analyze defects, and support production issue resolution. The role partners with technical teams to improve quality practices, processes, documentation, and continuous delivery while providing technical guidance to peers and end users.

Set up and maintain group benefit plans in BMS, including system configurations, plan documents, contracts, and member booklets. Audit implementations and plan changes, provide feedback, support system and regression testing, and update the Telus Tandem system for accurate drug claim payments. The role also contributes to process documentation and requires strong communication, customer service, multitasking, teamwork, and group benefits knowledge.

Leads a portfolio of strategic initiatives within Individual Insurance, overseeing interconnected projects, budgets, risks, vendors, reporting, and business outcomes. Manages and develops Project Managers and Business Analysts while coordinating cross-functional teams and influencing executives, technical leaders, external partners, and stakeholders.

Provides inside sales support to investment wholesalers by conducting sales, generating advisor leads, building relationships, answering product inquiries, promoting product knowledge through webinars, and preparing status reports. The role requires strong communication, presentation, analytical, negotiation, and time-management skills, financial industry experience, and proficiency with Microsoft Office and collaboration tools. It is a hybrid position based in Waterloo or the Greater Toronto Area with occasional travel.

Provides senior-level quality assurance and technical leadership for shared technology solutions. Responsibilities include building automation frameworks, creating test strategies and cases, executing automated and manual tests, analyzing defects, supporting production issues, guiding peers, maintaining quality documentation, and improving testing workflows. The role requires expertise in software testing, automation, web services, C#, JavaScript, XML, and SQL, with collaboration across business and IT teams.

Senior Business Analyst responsible for analyzing stakeholder needs, documenting business processes and requirements, recommending solutions, creating product backlog items, supporting production issue resolution, preparing user documentation, and coordinating User Acceptance Testing. The role supports smaller initiatives and collaborates with product owners, stakeholders, subject matter experts, and senior business analysts. Experience with life insurance products, Agile and Waterfall methodologies, process improvement, project management, and strong communication skills is required.

Leads actuarial innovation and strategic projects for Group Insurance, developing pricing, underwriting, profitability, governance, and risk-management models and frameworks. Partners with cross-functional leaders, oversees advisor compliance, evaluates business risks and opportunities, and provides scenario analyses and recommendations to executives. Manages complex initiatives from concept through implementation while offering actuarial expertise, technical leadership, coaching, and mentorship.

Manage Equitable’s individual insurance portfolio, including life insurance and critical illness products. Identify market opportunities, develop business cases, lead launches and enhancements, monitor profitability and performance, maintain product documentation, support sales enablement, and ensure regulatory compliance. Collaborate with actuarial, underwriting, legal, compliance, operations, marketing, finance, and distribution teams across product initiatives.

Designs accessible, responsive digital experiences from concept through implementation, including user journeys, wireframes, prototypes, and high-fidelity designs. Maintains scalable Figma design systems, applies brand and accessibility standards, and supports digital production using Ceros Studio. Conducts user research and usability testing, collaborates with business, marketing, technology, and Agile teams, and guides stakeholders toward consistent, user-centered digital experiences.

Leads the design, development, configuration, testing, implementation, maintenance, and modernization of enterprise content management, capture, imaging, workflow, and automation applications. Builds integrations and custom components using C# and .NET, supports cloud and on-premises solutions, troubleshoots complex technical issues, evaluates technologies, and collaborates with business and IT stakeholders to deliver reliable solutions.