Human Resources Generalist

Your Moneris Career - The Opportunity

As the Human Resources Generalist, you will provide day-to-day support to employees and managers across a broad range of HR programs, processes and workplace matters. Working closely with the HR Business Partner and centres of expertise, you will help deliver people initiatives, provide guidance on HR policies and procedures, support employee relations and compliance activities, and coordinate key HR programs and operations. This role offers the opportunity to build practical HR consulting experience while contributing to talent initiatives, health and safety programs, disability management and employee lifecycle processes that support both employees and the business.

Location: You will be based in our Toronto office, balancing in-office collaboration with remote flexibility.

Reporting Relationship: You will report to the Director, Human Resources.

Posting Type: New Position.

Salary Range: The expected base salary range for this role is $67,000 - $85,000.

Total compensation may also include variable or discretionary incentive components, including but not limited to bonuses and commissions. Individual job offers are determined by various factors, including experience, education, skills, certifications, and other business needs.

Your Moneris Career - What you'll do

Employee and manager support

• Serve as a point of contact for employees and managers on routine HR matters, partnering with the HR Business Partner and other HR teams as needed.

• Respond to employee and manager inquiries regarding HR policies, procedures, programs and processes.

• Escalate complex employee relations, performance management and policy matters to the HR Business Partner as appropriate.

• Assist in providing consistent interpretation and application of HR policies and procedures.

HR business partner support

• Partner with the HR Business Partner to support assigned client groups across a range of HR activities and initiatives.

• Participate in discussions with managers regarding employee relations matters, performance concerns and workplace issues, while building practical HR consulting skills.

• Support the HR Business Partner in the delivery of talent management, succession planning, workforce planning, organizational design and change management activities.

• Assist in preparing materials, analysis and recommendations to support business and people decisions.

Employee relations and compliance

• Support employee relations processes by coordinating documentation, tracking follow-up actions and maintaining appropriate records.

• Assist with performance management processes, disciplinary actions and workplace investigations under the guidance of the HR Business Partner.

• Support compliance-related activities and help ensure adherence to employment legislation, internal policies and workplace requirements.

• Monitor legislative developments and support updates to policies, procedures and HR practices as required.

Disability, health and safety

• Support the administration and coordination of disability management, accommodation and workplace injury cases.

• Participate as a member of the Health and Safety Committee.

• Coordinate and publish monthly health and safety communications and bulletins.

• Maintain documentation and reporting related to health and safety initiatives and activities.

HR programs and operations

• Support the development, implementation and maintenance of HR programs, initiatives and annual people processes.

• Conduct exit interviews and provide summaries and insights to the HR team.

• Assist with HR reporting, data analysis, presentations and other business support activities.

• Support HRIS maintenance, employee documentation and HR records management.

• Participate in special projects and continuous improvement initiatives as required.

Your Moneris Career - What you bring

• 1-3 years of experience in Human Resources, employee relations, talent management or a related business support function.

• Experience gained through internships, co-op placements or rotational HR assignments may be considered.

• Experience supporting managers and employees in a customer-focused environment is preferred.

Nice-to-have

• Exposure to employee relations, talent processes, HR operations or employment legislation is considered an asset.

• Previous experience in the payments or financial services industry is considered an asset.

Your Moneris Career - What you get

At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.

• Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA).

• Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan.

• Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace.

• Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives.

• Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs.

• Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts.

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers.

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Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

AI Disclosure: We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.