Bilingual Human Resources Consultant (Personal Lines and Commercial Lines)

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are looking for a Bilingual Human Resources Consultant to join our Human Resources team. If you are passionate about employee relations, advising managers, and collaborating within a dynamic HR team, this role is for you.

A role rooted in collaboration

Reporting to the Manager, Human Resources, this position is part of an integrated HR partner duo, where you will work closely with a Senior HR Business Partner. Together, you will form a complementary team: working closely to provide hands-on advisory support to directors and unit directors within the Corporate Personal Lines and Commercial Lines team, while contributing to the strategic direction set by your duo. This co-construction dynamic is at the heart of our HR model.

What you’ll do here:

Advice and support

• Advise and support leaders of assigned business groups, taking into account best practices, HR trends, and current legislation
• Participate in relevant management meetings to stay informed on HR issues and ensure decisions align with our organizational values and strategies
• Conduct exit interviews and analyze data to identify trends and propose improvement opportunities

Employee relations and resolution of complex situations

• Support leaders in performance management, conflict resolution, investigations, and other sensitive situations with rigor and sound judgment
• Facilitate discussion groups, training workshops, and information sessions for employees and leaders

Strategic partnership

• Support senior HR consultant on various HR mandates and work in partnership with them to provide a cohesive, integrated, and high-quality HR advisory role within the partner group
• Collaborate with managers on activities related to HR cycles (performance evaluation, succession planning, salary review, etc.)

Projects and continuous improvement

• Contribute to projects and the rollout of corporate initiatives and programs
• Research and analyze data, then recommend concrete solutions to tactical and operational issues
• Actively participate in the continuous improvement of HR processes

What you bring to the table:

• University degree in Industrial Relations or Human Resources Management, or an equivalent combination of education and professional experience
• CHRP and/or CHRL designation completed or in progress is an asset. 
• 1 to 3 years of experience in a similar Human Resources Consultant role, including experience in employee relations in a corporate work environment
• Up-to-date technical expertise in human resources and labor legislation
• Good knowledge of many HR areas: talent management, performance management, employee relations, disability management, engagement, and compensation
• Strong communication, influence, analytical, synthesis, and interpersonal skills
• Ability to quickly build and maintain effective relationships and tactfully influence decisions
• Critical and strategic thinking to resolve complex operational problems with a flexible, agile, and resilient approach
• Ability to thrive in a multi-site organization and in a constantly evolving environment
• Bilingualism in French and English is required considering the need to interact on a regular basis with colleagues across the country
• ​No Canadian work experience required however must be eligible to work in Canada

#LI-hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.