Jobs at Intact (intactfc.com)

The role involves leading growth initiatives, developing a Growth Innovation Roadmap, conducting experiments, and fostering collaboration across multiple teams to drive new growth strategies and optimize operations.

Lead and run qualitative and quantitative user research across product teams, design research roadmaps, analyze and synthesize findings, produce reports for stakeholders, mentor junior researchers, and advocate UX best practices to drive user-centered decisions and business outcomes.

As a Claims Advisor/Senior Claims Advisor, you will manage complex surety claims, develop strategies, maintain stakeholder relationships, and assist with department initiatives.

Lead initiative-level budgeting, forecasting, actuals tracking, variance analysis, and benefits realization for IT&Labs. Prepare executive presentations, cost estimates, dashboards, and collaborate with finance, project managers, and IT stakeholders to ensure financial alignment and improve financial tracking processes.

Support Talent Management by administering SharePoint and intranet content, standardizing materials and toolkits, producing HR analytics and reports, coordinating performance and talent review operations, managing bilingual translation of materials, and supporting talent development programs and calendars.

Lead development and production of recurring and ad-hoc actuarial reports using Excel, Power BI and programming (SAS/Python/VBA/SQL). Analyze KPIs, validate data, investigate production issues, recommend improvements, support database design, provide coaching and cross-team collaboration.

The Senior Solution Architect designs scalable Data and AI solutions, evolves platform architectures, and collaborates across teams to drive innovation while ensuring security and compliance.

Provide functional configuration, testing, documentation, and Level 1-2 support for Oracle Fusion finance modules (GL, Intercompany, Fixed Assets, HCM touchpoints). Assist data migration, reconciliations, control documentation (52-109/SOX), and post-acquisition integration while maintaining SOPs, KBs, and training materials.

Lead employee relations and respect-in-the-workplace initiatives, conduct investigations and mediation, develop ER tools, policies and training, partner with Health & Safety and stakeholders, analyze trends and enhance COE reporting and best practices across Canadian operations.

The In-House Legal Counsel II will manage accident benefits disputes, work collaboratively in a legal team, and appear before tribunals while ensuring effective claims assessment and resolution.

Provide high-level executive support to the President of an MGA subsidiary: manage complex calendar and travel, draft and polish communications, prepare meeting materials, track action items and metrics, coordinate regulatory and compliance documentation, run leadership cadences, organize events and facilities, and improve administrative workflows to enable executive focus and business operations.

Manage and direct a team of auto claims adjusters to meet service, cost, compliance, and productivity targets. Oversee resource planning, training, claims decisions and indemnity payments, improve operational processes, and promote the company brand and partner relationships.

Handle incoming claim calls, interview insureds and witnesses, determine coverage, assess liability and damages, and settle and process claim payments fairly and promptly.

Lead complex engineering efforts and architectural decisions for Contact Billing and Claims, focusing on innovation and mentoring engineers to enhance productivity.

The role involves developing business plans, managing relationships with brokerage firms, advising on marketing solutions, and collaborating with internal teams to achieve growth objectives.

The Director, Generative Engine Optimization will lead the GEO function, shape content strategies for SEO, build partnerships, and enhance brand visibility in AI environments.

Senior DevOps in the Developer Experience COE will manage and enhance the Harbour-IDP platform, implement Java/Spring Boot features, build and maintain CI/CD pipelines with GitHub Actions and Jenkins, manage infrastructure with Terraform and Python, ensure networking, security, observability and operational support, collaborate cross-functionally, and follow Agile/Scrum practices to enable frequent, reliable deployments.

Lead and supervise a contact-center team to meet service, quality, productivity and budget objectives. Manage performance, training, change initiatives, social media customer routing, and participate in projects to optimize operations and control costs.

The Operational Intelligence Specialist leads the operational intelligence practice by defining KPIs, architecting data pipelines, deploying AI, and engaging stakeholders to improve IT operational performance.

The role requires providing strategic advice on internal controls, leading risk assessments, and ensuring compliance with financial regulations in a P&C insurance setting.