Jobs at Intact (intactfc.com)

Own expense allocation governance, financial controls, and Oracle EPM/EPCM tooling. Validate budget and month-end allocations, maintain allocation rules, support audits and accounting changes, analyze large datasets, gather requirements, coordinate projects and change initiatives, and lead testing and stakeholder workshops. The role partners with Finance, Actuarial, IT, regional teams, and leadership to improve allocation processes and ensure reliable data flows.

Integrates, adapts, and publishes digital content and email campaigns for brokers using Salesforce Marketing Cloud, Drupal, and Cvent. Develops personalized, segmented, accessible campaigns with HTML, CSS, JavaScript, AMPscript, SQL, and SSJS. Performs quality assurance, A/B testing, content validation, and campaign analysis while ensuring compliance with brand, accessibility, and deliverability standards. Collaborates with marketing, communications, design, and other stakeholders to improve content workflows, templates, tools, and production processes.

Lead enterprise Data, AI, and Generative AI architecture from concept through production. Design scalable, secure cloud-native platforms, AI/ML deployment and governance capabilities, and reusable architecture patterns. Partner with engineering, data, security, product, and business teams to guide complex initiatives, assess technologies, manage risks, and establish standards. Mentor architects and technical leaders while influencing strategic technology decisions across teams.

Investigate, analyze, negotiate, and settle moderately complex property and automotive physical damage subrogation claims. The role involves gathering evidence, communicating with claimants, insurers, lawyers, vendors, and internal teams, protecting recovery opportunities, documenting files, providing customer service, and ensuring compliance with policies and service standards. The representative will also recommend further action, refer claims when necessary, and identify process improvement opportunities.

Lead Group Accounting Policies, provide IFRS guidance on complex transactions and acquisitions, oversee impairment testing and disclosures, liaise with external auditors, monitor and implement new standards, and build and lead a technical accounting team.

Designs and leads end-to-end AI and data science solutions, with a focus on NLP, machine learning, LLM integration, and actionable insights from unstructured data. The role includes deploying software in AWS, collaborating cross-functionally, serving as a technical lead, mentoring junior staff, and enforcing data science best practices across development, experimentation, testing, and peer review.

Leads the Digital Underwriting Strategy for Commercial Lines, overseeing multidisciplinary teams, portfolio governance, technology and process improvements, stakeholder management, change initiatives, and underwriting modernization. The role drives growth, profitability, efficiency, and integrated delivery across operations, IT, Intact Lab, and documentation streams while managing talent and performance.

Manage IT and business vendor contracts throughout their lifecycles, including sourcing, renewals, negotiations, amendments, compliance, governance, and risk mitigation. Analyze market, legal, security, privacy, and data protection requirements; build cross-functional supplier relationships; escalate third-party risks; and support procurement continuous improvement initiatives across Canadian and global operations.

Develop and enhance Workday reporting, automate HR data analysis, create reports and visualizations in Power BI, define metrics and dashboards, support data governance, advise HR leaders, and provide user training and change management. The role partners with stakeholders to solve complex HR data issues and enable data-driven decision-making.

Consults with clients, contractors, brokers, engineers, underwriting, marketing, and claims teams on Equipment Breakdown risk control. Conducts site surveys, remote assessments, reviews, and claim investigations; evaluates risks involving equipment damage, business interruption, spoilage, and ammonia contamination; prepares loss prevention reports and recommendations; supports inspections, risk presentations, training, and service improvements.

Lead organizational change for finance transformation projects by assessing stakeholder impacts, developing communication and engagement strategies, coordinating training, addressing adoption risks, supporting leaders, and embedding new controls into daily operations. The role requires strong stakeholder management, change methodology expertise, communication, analytical, and influencing skills, plus at least seven years of organizational change experience. Quebec-based candidates must be bilingual in English and French.

Supports internal and external communications projects, develops communication strategies, drafts and edits content, creates presentations and visual materials, organizes events, conducts surveys, and prepares reports. The role also contributes to marketing campaigns, broker incentive programs, partnership initiatives, and corporate social responsibility activities across Canada.

Coordinate and monitor national change initiatives, track change activity, produce leadership reports, and conduct stakeholder and impact analyses. Develop change management plans, strategies, communications, and training materials while facilitating organizational training. Collaborate with business, communications, and training teams, act as a liaison for impacted groups, support project meetings, and promote consistent use of change management methodologies.

Serve as IT Finance business partner to manage budgeting, forecasting, variance analysis, and financial reporting. Coordinate budgeting activities, improve financial tracking and documentation, support financial transformation initiatives, and present financial insights to non-financial stakeholders while building strong cross-functional relationships.

Leads a contract surety team responsible for underwriting performance, broker relationships, portfolio profitability, and operational excellence. Coaches and develops underwriters, manages complex accounts and escalations, monitors business targets, audits underwriting decisions, and authorizes transactions within delegated authority. The role also drives broker engagement, cross-functional collaboration, service standards, and strategic execution while supporting business growth and market expansion.

Develop and deploy AI assistants, autonomous workflows, and automation solutions for enterprise risk management. Responsibilities include identifying opportunities, building reusable solutions, integrating approved data sources and platforms, managing the full solution lifecycle, implementing responsible AI controls, monitoring reliability, documenting systems, training colleagues, and measuring business outcomes. The role collaborates with technology, cybersecurity, privacy, compliance, data, and AI governance teams.

Leads the national Commercial Group Programs underwriting portfolio, driving profitable growth, strategic direction, risk selection, pricing, retention, and operational effectiveness. Manages and develops managers and specialists, establishes performance standards, conducts underwriting audits, strengthens broker relationships, and recommends policy and guideline changes. Partners with regional, corporate, and claims leaders on strategic initiatives, technology enhancements, product development, and portfolio performance. Provides senior leadership updates and travels as needed to support business priorities.

Leads community-level climate adaptation relationships across Canada by engaging municipalities, Indigenous communities, associations, and resilience partners. Supports flagship partnerships, conferences, thought leadership, employee engagement, and climate adaptation strategy. Manages stakeholder intelligence through a CRM, monitors regional dynamics, and collaborates cross-functionally with communications and business teams. Requires strong relationship-building, political judgment, bilingual English-French communication, and approximately 15% national travel.

Leads daily operations, performance, scalability, and continuous improvement for a Google Cloud contact center environment. Oversees service levels, workforce performance, quality, reporting, incidents, routing, integrations, and customer experience across voice and digital channels. Develops procedures, dashboards, governance, and operational strategies while partnering with IT, engineering, product, security, and Google Cloud teams. Manages recruitment, coaching, performance reviews, team development, project planning, and cross-functional delivery.

Conduct property risk assessments for high-value residential homes across Ontario. Evaluate replacement costs, construction features, fire protection, loss potential, and coverage gaps through physical inspections, measurements, photographs, and research. Develop tailored loss prevention recommendations, support underwriters with new business and retention, collaborate with brokers, customers, contractors, and internal teams, and monitor construction costs, building codes, and territory trends. Frequent regional travel, including overnight trips, is required.