Head of Revenue Operations

Float is on a mission to simplify finance for Canadian businesses, empowering them to eliminate complexity and unlock new opportunities. Through our innovative platform, Float enables businesses to streamline financial operations and optimize cash flow, so they can focus on what matters most: growth. 

As one of Canada’s fastest growing companies and top-rated startups in 2024 and 2023, Float is customer-obsessed, passionate and entrepreneurial, with a team that includes leaders from Uber, Shopify, Top Hat, TouchBistro, Bill, Stripe, and Ada.

At Float, everyone is an owner, bringing their unique perspective to our team and product. Your voice is important, and we take having a culture based on feedback seriously. We openly share our thoughts and differing opinions so we can continue to improve. We do our best to keep our decision-making decentralized so that all team members feel ownership in our success.

Float is Canada's complete business finance platform, combining modern financial services and software to help businesses spend, save, and grow. Trusted by 6000+ Canadian companies, Float provides high-limit corporate cards, automated expense management, next-day bill payments, high-yield accounts and fast, friendly support—all built in Canada, for Canada. Float is backed by world-class venture and fintech investors, including Growth Equity at Goldman Sachs Alternatives and OMERS Ventures, partners behind our $70 million Series B raise. 

Our team is a collection of ambitious, collaborative and mission-driven people from all walks of life but with one goal: helping Canadian companies not just survive but thrive. And we’re looking for bold innovators to help shape the future of business finance in Canada.

We use technology, including artificial intelligence (AI), to support parts of our hiring process. This may include AI-assisted scheduling and candidate communications, and AI-generated interview notes, guides or summaries to help our team focus on the conversation. All hiring decisions are made by our hiring team.

We’re looking for a Head of Revenue Operations that will be responsible for leading the systems, processes, and insights that support Float’s revenue engine across Sales, Marketing, Customer Success, and Finance.

This is a highly strategic and cross-functional role. You will partner closely with senior leadership to drive revenue planning, forecasting, and performance management. You will also be responsible for ensuring the business has the data, infrastructure, and operational processes required to support predictable and scalable growth.

• Lead integrated revenue planning, connecting company targets with actionable, segment-level plans across SMB and mid-market to support predictable and achievable growth

• Build and maintain reporting frameworks that provide leadership with clear, real-time visibility into key metrics, including revenue performance, TPV performance, pipeline health, CAC, LTV, conversion, retention, and expansion

• Design and optimize scalable revenue processes across the full customer lifecycle — from lead routing and qualification through to close, activation, and customer success

• Translate complex, usage-driven data into clear insights and recommendations, including cohort performance, payback periods, and unit economics, and communicate these effectively to leadership

• Own and evolve the revenue technology stack (CRM, sales engagement, BI, enrichment, attribution), ensuring strong data integrity, effective tooling, and high productivity across revenue teams

• Apply AI and modern tools thoughtfully to improve how we operate, focusing on scalable, repeatable solutions that drive meaningful efficiency and impact across go-to-market teams

• Support deal strategy and deal desk processes for complex or high-value opportunities across products and customer segments

• Advise on the design and the execution of incentive programs across revenue teams

• Build, lead, and develop the Revenue Operations team, ensuring the function is structured to support growth, operates efficiently, and scales effectively with the business

• You Put Customers First, Always. You care deeply about delivering meaningful value. Whether you're building internal systems or customer-facing features, you're always thinking about how to make life better for our users.

• You Act Like an Owner. You take responsibility for outcomes, step up to challenges, and seek solutions proactively—doing what’s best for the business, not just your role.

• You Think Big and Move Fast. You’re energized by building from 0 to 1. You’re not afraid to challenge the status quo, experiment quickly, and learn as you go.

• You Constantly Learn and Grow. You’re hungry to improve your craft and open to feedback. You bring a growth mindset to everything you do.

• You Raise the Bar. You care about doing things well and efficiently. You balance speed with rigor and always look for ways to improve how we work.

• You Win as a Team. You’re a generous collaborator who values communication, context, and shared wins. You lift others up and help make the team stronger.

• 7–10+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy, with at least 3 years in a leadership role

• Experience and evidence of impact on leveraging AI in a modern consumption based business revenue strategy.

• Deep experience supporting SMB and mid-market sales motions, ideally with high-velocity pipeline and shorter sales cycles

• Background in fintech, SaaS, or financial services strongly preferred — experience with payments, cards, or banking products is a real plus

• Expert-level proficiency in CRM platforms (Salesforce or HubSpot), with hands-on experience building and maintaining complex workflows, fields, and reporting

• Strong command of BI tools (Looker, Tableau, Mode, or similar) and comfort writing SQL or working closely with data/analytics teams

• Proven experience owning revenue forecasting and building models in high-growth environments

• Exceptional communicator — you can translate complex data into clear narratives for executives and frontline teams alike

• You operate with a builder's mindset: comfortable with ambiguity, biased toward action, and excited by the challenge of scaling GTM infrastructure at a growing company

• Work at one of Canada's fastest-growing fintech companies

• Make a real impact in a high-autonomy, high-growth role

• Collaborate with an ambitious and supportive team

• Competitive compensation, equity options, and benefits

• Hybrid work model – we are based in Toronto with in-office days for connection and collaboration

• Enjoy catered team lunches every Tuesday, Wednesday and Thursday

• Bring your pup to our dog-friendly office

• Thrive in a high-trust, high-performance culture where your work truly matters

At Float, you’ll thrive if you’re bold, curious, and eager to make a real impact. We're building something special—and having a lot of fun along the way. If you’re excited to build, grow, and win together, we’d love to meet you.

We’re committed to building a workplace that’s welcoming and accessible for everyone. If you need any accommodations during the hiring process or once you join Float, just let us know! You can reach out to Vic ([email protected]), and we’ll work with you to make sure you have what you need to succeed.