Head of Product

WHO IS RATEHUB?

We’re a company on a mission - We are a unique Canadian Fintech that is the One Stop Shop for all financial needs of the consumer - Save, Spend, Borrow, Invest, and Protect. Every single team member, from product & engineering to sales & marketing, finance, operations, and everything in between is obsessed with one thing; helping Canadians make better financial choices. And we’re pretty great at it, too. Via our digital application technology and our award-winning in-house brokerages, we help over 2M Canadians per month make a positive impact on their finances. We have many unique businesses - a mortgage brokerage, a life insurance brokerage, a home and auto insurance brokerage, a mortgage originations and servicing business, a Financial Services Marketplace and a content business across Ratehub and MoneySense. 365 days a year we deliver our users the best online mortgage experience, personalized Credit Card and Loans options, and cheaper auto & home insurance policies than they typically get from their existing financial adviser. We are Canada's leading Fintech backed by Novacap one of Canadas premier Private Equity firms.

Changing how people make financial choices isn’t easy, though. We know that achieving our mission is full of challenges; challenges that can be complex and often unexpected, but that are always interesting, rewarding, and fun to solve as a team. This is where you come in. We are on the hunt for the right kind of people to join us and help lead us forward to continued growth.

We’re looking for a Head of Product who will also be the Business Unit Leader of Ratehub Membership Business to join our growing team (Remote or based in Toronto) The Head of Product will report to the CEO of Ratehub, be part of the C suite, and lead the strategy and execution of the vision. The ideal candidate is an experienced, hand-on leader who works directly with business unit leaders, marketing, engineering and the CEO to transform ideas and opportunities into a world class experience for Ratehub members. They equally enjoy growing and leading their function as well as rolling up their sleeves to getting work done themselves.

YOUR RESPONSIBILITIES

• Lead the Product Organization. Own the vision, strategy, execution and roadmap for Product at Ratehub.ca
• Developing and executing product strategies aligned with business objectives and market needs, driving product innovation and differentiation.
• Proven Product Leader with growing and scaling Product Teams
• Leading and mentoring a team of product managers, providing guidance, coaching, and support to drive performance and professional growth.
• Be a partner to the CEO in setting up the organization to transform the business into a Membership business leveraging data and technology
• Run the Membership business unit, delivering world class member experience through product features, drive engagement and optimize conversion of our existing member base through KPIs such as MAUs, DAUs and Products per member
• Lead the execution of the product life cycle, including product and market research, competitor analysis, planning, requirements gathering, roadmap development, and product launch
• Developing a strong understanding of user needs and desires, through data mining, user research, AB testing, and other quantitative/qualitative analysis, and turning those insights into a product that delights our customers and increase conversion rate
• Partner with with engineering, marketing, and the business unit leaders in the development and release of products to ensure success for the entire organization
• Continually looking for improvements to Product and Project processes we use in our daily work for efficiency and clarity
• Grow and mentor a talented team of Product Managers, Owners and Designers

YOUR QUALIFICATIONS

• 8+ years of product management experience; fintech or a SaaS/B2C preferred. Startup experience is a bonus.
• 3+ years of experience in a leadership role directly managing a team of multiple product managers, owners and designers.
• Post-secondary degree: We value intelligence over relevance, but a bachelor’s degree in a relevant program is preferred. A degree in software engineering or computer science is a bonus.
• Data obsessed: deep experience with using data to form hypotheses, investigate assumptions and verify impact of changes. Experience with Heap and Looker is a bonus.
• Lean thinker: the candidate knows how to build project plans to verify impacts without requiring a full scale technology build 
• Leader by example: you roll up your sleeves to pitch in help where it’s needed, whether that’s running a project yourself or taking care of ad hoc requests to keep the team focused
• UX obsession: exceptional ability to translate customer and business needs into outstanding products for our members
• Clear & concise communicator: whether speaking or writing, you know how to make complex concepts simple to understand.
• Demonstrated ability to manage project plans, multi-task and meet deadlines
• Experience managing Agile / Sprint / Scrum development processes 

CULTURE FIT:

• No Ego: No task is too big or small. You are never afraid to ask questions when you are trying to learn and understand things. You have no problem rolling up your sleeves and helping to execute when the team needs help. This humility extends to all aspects of your work and interaction with teammates.
• Player Coach: You mentor and teach as you execute. You model the behaviour you expect from your team. You don’t just tell others what to do, you know and show how to do it at a high standard. 
• Growth mindset: You have a desire to always continue to grow and learn. This means a willingness to get outside your comfort zone and try new things because you view these as opportunities to gain skills and knowledge.
• Helping Hand: You always offer to help without having to be asked. You go the extra mile to help out regardless of your team and function.
• Get S##T Done: Your bias is towards action. This means pitching in and rallying to get things across the finish line. Rather than putting off work ask yourself what you can do today to move the needle on a project or goal.
• Digs Deep: You aren't afraid to ask questions because you want to understand every issue so that you can properly solve the root cause of the problem instead of just completing the task you are given.

JOB PERKS:

• Competitive salary: We know life is expensive
• Benefits: Health is wealth! A benefits package with no employee contribution required
• Perks: RRSP matching program, individual training allowance, access to financial literacy training and resources 
• Casual dress code: If it’s good enough for you, it’s good enough for us
• Fun team socials