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Chatbase

GTM Engineer

Posted 11 Days Ago
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In-Office
Toronto, ON, CAN
Mid level
In-Office
Toronto, ON, CAN
Mid level
Build and run the systems supporting Chatbase’s sales and growth teams. Responsibilities include developing outbound infrastructure for enrichment, scoring, routing, and sequencing; managing CRM, automation, and reporting; deploying AI agents within go-to-market workflows; and rapidly delivering tools that improve team efficiency. The role is based in person five days per week in downtown Toronto and reports to the Head of GTM.
The summary above was generated by AI

More than 10,000 businesses are running AI agents on Chatbase. We started with self-serve, and now we're moving upmarket and building our sales team. We have a lot of inbound and almost no outbound machine yet. You'll build it.

 
About Chatbase

Chatbase is the AI agent platform that 10,000+ businesses use to talk to their customers, from fast-growing startups to global brands like Dolby, Roche, Pearson, Bridgestone and Chuck E. Cheese. Our agents resolve millions of conversations across support, sales and operations.

We launched in 2023 and we're profitable.

 
Why now

This is the moment. The product is working, customers keep finding new ways to use it, and we're growing fast. Most of our biggest growth levers haven't been pulled yet. The people who join now will build the teams, playbooks and products that make Chatbase many times bigger than it is today, and they'll share in that upside.

→ Top-of-market pay, plus equity. We pay at the top end of the market, and everyone gets equity in a profitable company that's growing fast.

→ Ownership from day one. Small team, huge surface area. You'll own big outcomes and work directly with our CEO.

→ Early-stage upside. It's still early enough to get a lot of the upside, in a company that's already profitable.

 
The role

You'll build and run the systems behind our sales and growth teams, from enrichment and routing to CRM and reporting. You'll report to Humphrey Su, our Head of GTM, and work with every seller and marketer on the team.

 
What you'll own

→ Outbound infrastructure: enrichment, scoring, routing and sequencing, built with Clay, APIs and AI.

→ The GTM stack: CRM, automation and reporting, so sales and growth can move faster.

→ Putting AI agents to work inside our own GTM motion wherever they beat a manual process.

→ Whatever else the team needs to move faster, shipped as fast as you can build it.

 
You might be a fit if

→ 3+ years in GTM engineering, RevOps or growth engineering.

→ You write code, or you're comfortable working with APIs and scripts.

→ You've built systems that sales teams actually use.

 
How we work

→ High ownership, high output. Everyone owns outcomes end to end. We hire people who are precise, fast and great at unblocking themselves.

→ Speed is a habit. We decide fast, ship fast and fix fast.

→ Critical feedback is a gift. We give it directly and take it without ego. It's how we get better.

→ Customer-obsessed. We talk to our customers constantly and relentlessly deliver value to them.

 
What it takes

We work in person, five days a week, in downtown Toronto. We move fast and hold a high bar. If you want the steepest learning curve of your career and a stake in the outcome, you'll fit right in.

 
Pay & logistics

→ Base salary: CAD $110,000–$160,000.

→ Equity.

→ Downtown Toronto, in person five days a week.

→ We don't use AI to screen, assess or select applicants. A person on our team reviews every application.

 
How we hire

We move fast.

1. A 30-minute call with Humphrey Su, our Head of GTM.

2. A short take-home based on real work you'd do here.

3. 30 minutes with Yasser Elsaid, our CEO.

 
A note from Yasser

We've built Chatbase with a small team, and it's working: 10,000+ businesses rely on it, and they keep finding new ways to use it. What we do in the next year decides how big this gets. The people who join now will own a piece of it and be paid well for it. If that's what you've been looking for, I'd love to meet you.

Yasser Elsaid, CEO

HQ

Chatbase Toronto, Ontario, CAN Office

Toronto, ON, Canada

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