Graphic Designer, Digital Communications

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We're looking for a Graphic Designer with 3 to 5 years of experience joining the Creative & Brand Studio. This role is ideal for a talented designer who enjoys creating engaging digital communications and customer experiences across email, marketing, and communication channels. You'll work closely with copywriters, project managers, developers, marketers, and brand partners to deliver high-quality creative work that supports business objectives and strengthens our brands.

The successful candidate combines strong visual design skills with solid page layout expertise, an understanding of UX best practices, and the ability to collaborate effectively with developers to ensure smooth implementation of creative assets. This role is primarily focused on email marketing, digital communications, and customer-facing communication experiences.

What you’ll do here:

• Design and produce email communications, newsletters, and marketing campaigns.
• Adapt visual content across multiple brands, audiences, devices, and communication channels.
• Transform briefs into effective and visually engaging design solutions.
• Apply user experience best practices to email and digital communication projects.
• Design layouts that improve clarity, usability, and engagement.
• Consider customer journeys and user behaviors when developing design solutions.
• Help maintain consistency across digital experiences and communication touchpoints.
• Prepare production-ready designs and assets for implementation.
• Collaborate closely with developers to ensure accurate translation of design concepts into final products.
• Communicate layout specifications, responsive behaviours, and design requirements.
• Apply brand guidelines consistently across all deliverables.
• Contribute to the organization, maintenance, and governance of the Digital Asset Management (DAM) platform.

What you bring to the table:

• 3 to 5 years of experience in graphic design, digital communications, marketing, or related field.
• Strong portfolio demonstrating email design, digital communications, and marketing projects.
• Advanced proficiency with Figma and Adobe Creative Suite.
• Strong understanding of typography, layout, visual hierarchy, and responsive design.
• Knowledge of UX principles and digital user behaviors.
• Experience collaborating with developers and preparing files for handoff.
• Excellent attention to detail and commitment to quality.
• Strong organizational skills and ability to manage multiple priorities.
• Ability to work effectively in a collaborative and fast-paced environment.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
• Experience designing responsive email campaigns.
• Experience with Salesforce Marketing
• Basic understanding of HTML/CSS and email development constraints.
• Experience working with Digital Asset Management (DAM) platforms, including asset organization, metadata, and governance.
• Knowledge of accessibility standards for digital communications.
• Experience working in a multi-brand environment.
• No Canadian work experience required, but must have authorization to work in Canada.

#Li-Hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.