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An overview of this role
We are currently hiring an IT Enterprise Applications Engineer specializing in NetSuite & Claude Code. The Enterprise Applications Administration job family is responsible for the implementation and operational ownership of all Enterprise Applications across GitLab and the deployment of code, customizations, and workflows. In this role, you will be part of the Enterprise Applications G&A team, reporting directly to the Senior Manager, G&A Systems. The Enterprise Applications team provides development and support to the Business Applications that support GitLab's core business processes of Quote To Cash, Procure to Pay, and Record to Report. The purpose is to automate, enforce, and make these aforementioned processes efficient. We accomplish these goals by partnering deeply with our business partners to understand their needs and bring that to life.
What you'll do
- Develop with NetSuite SuiteCloud development tools such as SuiteBuilder, SuiteFlow, SuiteAnalytics, and SuiteScript to develop new and maintain existing business workflows.
- Build system integration tools such as SuiteTalk, RESTlets, and NetSuite SOAP APIs. Operate as a system, field, and mapping expert for the RPA and iPaaS team. Working knowledge of Workato is a plus.
- Maintain the metadata, records, objects, roles, and fields to ensure proper data flows between systems.
- Business partnerships: Influence cross-functional teams regularly, building and managing holistic relationships with select partners.
- Business operations: Build, maintain, and improve internal analysis and planning processes to more efficiently deliver for our business partners.
- Technical delivery: Drive end-to-end delivery processes with minimal guidance.
- Project management: Run medium-sized projects that improve our ability to make better data-driven insights or make the company more efficient.
What you'll bring
- Full understanding of NetSuite stack and experience with all NetSuite modules (GL, AP, AR, FA, SuiteBilling, Procurement, etc.).
- Working knowledge of SuiteScript, SuiteTalk, SuiteFlow, CSV imports, user provisioning, defining roles, analytics, and scheduling scripts.
- Expertise in web technologies such as HTML, CSS, JavaScript, Web Services, and Eclipse.
- Understanding of JSON, SQL, API, and GitLab Products. Understanding of SDLC and DAP (Duo Agentic Platform).
- Knowledge of Claude tools is a requirement (Claude cowork, Claude code & MCP) & how they work with NetSuite, GitLab issues, other data sources, and VSCode. Must be able to design and deploy code from Claude and intake requirements and data from various sources.
- Understanding of Project Management, best practices, and the documentation required to properly intake, design, deploy, and hypercare for cross-functional customizations and projects.
- Strong data analytics, reporting, and database experience (SQL and NetSuite, and other reporting tools, ODBC).
- NetSuite SuiteCloud Developer certifications are a plus.
- Understanding of various SaaS tools used, such as Zip, Coupa, Navan, and Zuora, is a plus.
- Ability to be a self-starter and thrive in a fast-paced environment, as well as a customer-centric mentality and interpersonal skills necessary to manage business and technology relationships.
- Exceptional time management and prioritization skills, resiliency under pressure, ability to meet deadlines, and ability to work in a constantly changing environment.
- Strong security and confidentiality practices with systems that handle sensitive data.
About the team
The Enterprise Applications team is responsible for GitLab’s critical business applications, including Salesforce, Zuora, NetSuite, Navan, Zip, and many others. This team will be an important part of GitLab’s ability to scale as an organization. This includes introducing new system features and capabilities while maintaining the existing production environment for scalability and compliance.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
