Executive Assistant

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

We are seeking a highly capable and resilient Executive Assistant (EA) to provide comprehensive support to a senior global leader in a fast-paced, complex, and demanding environment. This role requires exceptional organizational capability, sound judgment, and the ability to operate with professionalism and composure amid competing priorities.

The successful candidate will act as a trusted partner, managing complexity, enabling executive effectiveness, and ensuring seamless day-to-day operations across a global portfolio. This is an opportunity to play a critical role in enabling the success of a senior global leader and their organization. The role offers high visibility, impact, and the chance to operate at the center of strategic decision-making.

What will you do?

Executive & Calendar Management

• Own and proactively manage a highly complex, global calendar across multiple time zones

• Prioritize and sequence meetings to optimize executive time, balancing strategic priorities with operational needs

• Anticipate scheduling conflicts and resolve them independently with strong stakeholder management

Inbox & Communication Management

• Manage a high-volume executive inbox, including triaging, drafting responses, and flagging priority items

• Act as a gatekeeper and facilitator of communication, ensuring timely follow-ups and clear alignment

• Track key deliverables, decisions, and action items coming out of emails and meetings

Travel & Logistics

• Coordinate extensive domestic and international travel, including flights, accommodations, visas, and detailed itineraries

• Manage last-minute changes and disruptions with agility and problem-solving mindset

• Ensure all travel plans align with business priorities and enable executive productivity while on the road

Stakeholder Coordination

• Interface regularly with senior leaders, internal partners, and external stakeholders

• Build strong working relationships to facilitate efficient scheduling, decision-making, and information flow

• Support preparation for key meetings, including materials coordination and briefing notes when required

In-Person Support

• Provide an in-office presence at the Toronto (TY) location approximately 3 days per week

• Offer on-site support when the executive is in office, ensuring smooth day-to-day operations

• Coordinate logistics for in-person meetings, including room bookings and on-site readiness

What do you need to succeed?

• Proven experience supporting senior executives in a global, complex environment

• Exceptional calendar and inbox management skills, with strong attention to detail and prioritization

• Demonstrated ability to manage high-volume, time-sensitive work with professionalism

• Strong judgment, discretion, and ability to handle sensitive information

• Highly proactive, resourceful, and solutions-oriented

Personal Attributes

• Calm, adaptable, and able to remain effective in a fast-paced, high-expectation environment

• Comfortable managing competing demands and navigating shifting priorities

• Strong interpersonal skills and confidence working with senior stakeholders

• Able to receive and respond to feedback constructively while maintaining a high standard of execution

• Highly reliable, responsive, and committed to excellence

Working Model

• Hybrid role with ~3 days per week in-office (Toronto)

• Flexibility required to support global schedules and time zones, including occasional early mornings or late evenings

What's in it for you?

• The opportunity to move along a variety of career paths with amazing networking potential

• Flexible Benefits from the day you join to meet the needs of you and your family

• We’re committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potential

• We’re honoured to be recognized as a 2025 Best Workplaces in Ontario by Great Place to Work® Canada

• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®,  for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health

*LI-NB1

When a new position becomes available which matches your background and experience, the base pay range will be disclosed and correspond to the opportunity Sun Life will consider you for.

In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected].

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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